Technical Cisco Telephony and Unified Communications Expert

5 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

Welcome to DSV – Global transport and logistics

Company Overview:

DSV is a global company operating in the logistics sector, providing comprehensive services for transporting goods across the world.

Job Description:

We are looking for an expert with hands-on experience in Cisco Telephony and Unified Communications solutions. The ideal candidate will be responsible for executing daily tasks related to operations and maintenance, including Incident Management, Problem Management and Request Fulfilment ITIL processes.

This includes monitoring and support implementation/integration of Unified Communications solutions. Furthermore, you will work closely with external vendors on various requests, issues, and projects. Additionally, you will create and update operational documentation.

Required Skills and Qualifications:
  1. Cisco Telephony and Unified Communications Knowledge: You should have practical knowledge about Cisco Unified Communications.
  2. Certifications: CCNA/CCNP Collaboration certifications or equivalent level of skills and experience would be beneficial.
  3. SIP and VoIP Experience: You should have experience with SIP messages and understanding of dependence of VoIP technologies on underlying carrier networks (SIP, PSTN).
  4. UC Network Architecture: Familiarity with the UC network architecture is necessary.
  5. Network Switching and Routing: Understanding of network switching and routing as related to Unified Communications and Voice over IP networks, including SIP protocol suite.
  6. Experience: At least 2 years of experience in a similar role is required.
  7. Best Practices: Familiarity and understanding of best IT practices (ITIL) are essential.
  8. Language Skills: Good spoken/written English skills are necessary.
What We Offer:
  1. Employment Contract: A competitive employment contract.
  2. Private Medical Care: Private medical care for you and your family.
  3. Comprehensive Onboarding Program: A comprehensive onboarding program to help you settle into your new role.
  4. Buddy System: A buddy system to support you in your first few months.
  5. Work-Life Harmony: A focus on work-life harmony to ensure you can balance your professional and personal life.
  6. Modern Eco-Office: A modern eco-friendly office space.
  7. Canteen: Access to a canteen providing healthy meal options.
  8. Comfortable Ergonomic Office: A comfortable ergonomic office space.
  9. Scandinavian Work Culture: A Scandinavian work culture that prioritizes flexibility and teamwork.
  10. Internal Training Catalogue: An internal training catalogue to support your career development.
  11. Culture of Feedback: A culture of feedback to encourage open communication and continuous improvement.
  12. Internal Transition Program: An internal transition program to support your growth within the company.
  13. Holiday Gifts: Holiday gifts to show our appreciation for your hard work.
  14. Sport Groups: Access to sport groups to promote physical activity and team bonding.
  15. Bike Parking: Bike parking facilities to encourage sustainable transportation.


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