Strategic IT Service Delivery Manager

3 tygodni temu


Poland Experis Polska Pełny etat

This role presents a unique opportunity to join Experis Polska, a global leader in IT recruitment and management services. As a Strategic IT Service Delivery Manager, you will play a vital part in the Human Resources and Finance transformation program, which involves the implementation of a central Success Factors and S/4 HANA solution.

With a focus on supporting SAP Success Factors and Sap Analytics Cloud (SAC), you will contribute to ongoing projects and manage system support. Your expertise will be essential in assisting with the implementation of additional modules and new processes, as well as managing stakeholders within the HR and Finance Community. Collaboration with the wider SAP Co E and Technology team will also be crucial to your success.

We offer a competitive salary of approximately 120,000 PLN per annum, plus additional benefits that include a 100% remote contract of employment, B2B Sport Card, Life insurance, and Private Health insurance. Our commitment to excellence is reflected in our recognition as one of the most ethical companies globally.

Your profile should include experience in setting and managing ITIL environments, proven capability and experience in application support management preferably at an enterprise level, and strong IT Service Management and standards experience. You should also possess knowledge about ITSM framework and excellent communication skills in English, with German or Polish being desirable.

In this role, you will lead and execute incident, change, and problem management processes. You will act as an escalation point for major incidents and issues that have breached SLAs, manage vendor support services ensuring compliance with SLA and KPI, and coordinate delivery of Business applications support services. Additionally, you will assure effective communication and coordinate resolution of issues escalated from users, partners, and vendors.

The successful candidate will have the ability to proactively communicate and cooperate with stakeholders on incidents and service requests statuses, progress, and trends. They will also provide technical guidance and process expertise for Success Factors and Sap Analytics Cloud, introduce service improvements, and work with stakeholders to achieve process stabilization.

We are seeking individuals who can meet the following requirements: ITIL, SAP, IT Service Management, and ITSM. Bonus benefits include Sport Subscription, Private healthcare, and Life insurance.



  • Poland Experis Polska Pełny etat

    We are seeking a highly experienced Senior IT Service Delivery Manager to join our Human Resources and Finance transformation program. This exciting opportunity will involve leading the implementation of a central Success Factors and S/4 HANA solution, with a primary focus on supporting SAP Success Factors and Sap Analytics Cloud (SAC).As a key member of our...


  • Poland Creatio Pełny etat

    Welcome to this exciting opportunity as a Strategic Enterprise Success Manager at Creatio. As we continue to grow and expand our presence in the global market, we are looking for talented professionals who can help us achieve our goals.We are committed to providing our customers with exceptional service and support, and we need someone who shares our passion...


  • Poland Toggl Pełny etat

    We are looking for a seasoned professional to join our team as a Strategic Partnerships and Growth Manager. In this role, you will be responsible for identifying and engaging suitable partners to expand Toggl's reach and relevance in the global productivity conversation.You will work closely with our marketing and sales teams to align partnership and...

  • IT Infrastructure Manager

    3 tygodni temu


    Poland Spyrosoft Pełny etat

    Job DescriptionWe are seeking a highly skilled IT Infrastructure Manager to join our team at Spyrosoft. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation and support of our hybrid data center infrastructure with a focus on storage and SAN.In this role, you will administer SAN and storage infrastructure,...


  • Poland Akamai Pełny etat

    About AkamaiAkamai is the world's leading cloud delivery platform, providing infrastructure services with unparalleled reliability and uptime.Our team ensures that our services meet service level objectives and agreements, guaranteeing a seamless experience for our customers.Job DescriptionWe are seeking an experienced Cloud Delivery Infrastructure...


  • Poland Arrow Electronics, Inc. Pełny etat

    Position:Business Development ManagerJob Description:Arrow ECS (Enterprise Computing Solutions) is a global powerhouse in technology distribution and value-added services. We connect the world's leading technology suppliers with a vast network of resellers, systems integrators, and service providers, ensuring that the market is equipped to drive innovation...


  • Poland GetResponse S.A. Pełny etat

    We are seeking a highly motivated and experienced Referral Partnership Manager to join our team at GetResponse S.A. This is an exceptional opportunity to build and manage a network of referral partners in the assigned region, driving revenue growth and promoting our product to their customer networks.About GetResponse S.A.GetResponse S.A. is a leading SaaS...


  • Poland Infogain Technologies Sp. Z O.o. Pełny etat

    Are you looking for a challenging role in IT recruitment? We are seeking an experienced IT Talent Acquisition Specialist to join our team at Infogain Technologies Sp. Z O.o.About the RoleWe are seeking an IT Talent Acquisition Specialist to lead our sourcing efforts and develop innovative strategies to attract top IT talent. As an IT Talent Acquisition...

  • Digital SEO Strategist

    4 tygodni temu


    Poland Toggl Pełny etat

    We are seeking an experienced and skilled SEO Specialist to join our team at Toggl. As a key member of our marketing team, you will play a crucial role in refining our content strategy and building a robust SEO framework that elevates our authority, improves rankings, and ultimately drives revenue growth.The ideal candidate will have a deep understanding of...


  • Poland Spyrosoft Pełny etat

    Job Description: We are seeking a highly experienced IT infrastructure specialist to join our team at Spyrosoft. As a senior system administrator, you will be responsible for ensuring the smooth operation and support of our customers' server environments.Key Responsibilities:Administration of Linux server operating systems (SUSE, Red Hat, and...


  • Poland Toggl Work Pełny etat

    About the RoleWe are seeking a highly motivated Senior Product Marketing Manager to join our Toggl Work team, a new product designed to revolutionize People Operations.This is an excellent opportunity for someone who thrives in building from scratch and can take ownership of growth strategy while navigating the challenges of a new product launch. Our ideal...


  • Poland Comscore Pełny etat

    Linux Systems Engineer Role at ComscoreWe are seeking a highly skilled Linux systems engineer to join our team in Poland. As a global leader in media analytics, we revolutionize insights into consumer behavior, media consumption, and digital engagement.Our ideal candidate will excel in using cutting-edge technology, play a vital role as a trusted partner...

  • Senior SRE Engineer

    3 tygodni temu


    Poland Akamai Pełny etat

    Company Overview:Akamai is the world's largest and most trusted cloud delivery platform, ensuring infrastructure services have reliability and uptime that meet service level objectives and agreements.SREs monitor our service capacity and performance to optimize services, build infrastructure, and eliminate manual operations with automation.The UMP Team is a...


  • Poland Travelplanet SA Pełny etat

    About the OpportunityWe are seeking a seasoned engineering leader to join our team as an Engineering Manager. As part of Travelplanet SA, you will be responsible for leading and mentoring a team of engineers, driving innovation and collaboration within the company.The successful candidate will oversee the planning, execution, and delivery of engineering...

  • SEO Content Strategist

    3 tygodni temu


    Poland Toggl Pełny etat

    About the RoleWe are seeking a highly skilled SEO Content Strategist to join our team at Toggl. As an SEO Content Strategist, you will play a crucial role in refining our content strategy and building a robust SEO framework that elevates our authority, improves rankings, and ultimately increases revenue.Key ResponsibilitiesAlign with the Senior Content...


  • Poland Experis Polska Pełny etat

    Job Title: Regional Transformation DirectorAbout Experis PolskaExperis Polska is a world leader in recruitment and management of specialists and senior staff in key IT areas. We offer competitive job offers and interesting IT projects, both for experts with extensive experience and individuals just starting their adventure in the IT industry.Job...


  • Poland Experis Polska Pełny etat

    About the RoleWe are seeking a seasoned Network Engineer to join our team in a fully remote position. If you have a passion for designing, managing, and optimizing cutting-edge network infrastructure, this is an ideal opportunity.What We Offer:Fully remote work with a flexible scheduleA collaborative and supportive team environmentOpportunities for...

  • Cloud Engineer

    4 tygodni temu


    Poland HubQuest Pełny etat

    Company OverviewHubQuest is a leading provider of innovative IT and analytics solutions. Our mission is to empower businesses by delivering cutting-edge technology services, including forming tech teams from scratch and growing existing units tailored to help partners become real data-driven entities.Job SummaryWe are seeking an experienced Senior Azure...


  • Poland Cyclad Sp Z O. O. Pełny etat

    Expert in German Market ExpansionCyclad Sp Z O. O., a leading provider of innovative IT solutions, is seeking an experienced Business Development Specialist to drive growth in the German market.About the OpportunityThis role presents a unique chance to leverage your expertise and network in Germany to identify and capitalize on new business opportunities.You...


  • Poland Avenga Pełny etat

    **About Avenga**We are dedicated to building a leading Banking as a Service (BaaS) provider in the UK, underpinned by innovative technology and strong financial backing.The team is high-performing and always looking for exceptional individuals to join our organization.We foster an inclusive and diverse working environment where teamwork, input, and...