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Field Support Engineer

2 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

Baxter is on a journey to separate its Kidney Care segment into a standalone company called Vantive.

Vantive will build on Baxter's nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to patients worldwide.

As a Field Technical Services Engineer at Vantive, you will play a critical role in delivering technical service activities for medical equipment, including installation, repair, diagnostics, upgrades, and preventive maintenance.

Responsibilities:
  1. Coordinate and perform technical service activities for medical equipment.
  2. Provide expert technical support to clients and customers.
  3. Support sales representatives with service-related information.
  4. Collaborate with colleagues to develop and implement service strategies.
  5. Maintain accurate records of service activities and performance metrics.
Requirements:
  1. University degree or equivalent technical education.
  2. Experience as a Field Service Engineer (Medical industry preferred).
  3. SEP qualifications up to 1 KV is a plus.
  4. Driving license cat. B.
  5. Excellent customer orientation; ability to provide excellent customer service.
  6. Great teamwork skills and interpersonal skills.
  7. Ability to interpret data and use dedicated software.
  8. English written and verbal communication skills.
  9. Good knowledge of digital solutions.
  10. Readiness to travel within region.