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Customer Service Associate
1 tydzień temu
Job Title: Customer Service Associate - German
We are seeking a highly skilled and experienced Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer issues efficiently and effectively.
- Work closely with internal stakeholders to ensure seamless delivery of services.
- Develop and maintain knowledge of our products and services.
- Provide feedback to improve processes and procedures.
Requirements:
- Bachelor's degree in a related field.
- Minimum 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Fluency in English and German is required.
