Cloud Operations + Innovation Technical Training Specialist

1 dzień temu

Warszawa, Mazovia, Polska Microsoft Pełny etat

Company Overview


At Microsoft, we are committed to empowering every person and organization on the planet to achieve more. Our Cloud Operations + Innovation (CO+I) Learning team is dedicated to cultivating an inclusive work environment that fosters growth, innovation, and collaboration.


About the Role


We are seeking a highly skilled Critical Environment Technical Trainer to join our CO+I Learning team. As a CE Technical Trainer, you will play a key role in delivering technical training and development programs that support the success of our Critical Environment technicians. Your expertise will help us maintain the highest standards of datacenter operations and ensure that our infrastructure remains secure and efficient.


Key Responsibilities



  • Align learning preparation with relevant metrics for measuring success, such as cloud consumption and survey feedback.
  • Bake awareness of the latest features, technologies, and processes into current learning experiences to ensure a high-quality learning environment and delivery.
  • D deliver single to multi-day training or other learning experiences in-person or virtually with minimal supervision, leveraging presentations, discussions, labs, and simulations to deliver training.
  • Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences that prepare our Critical Environment technicians for local qualifications.
  • Apply classroom management techniques, such as flexible learning, behavioral reinforcement, and time management, to reinforce learning while engaging with learners to ensure content and concepts are understood and aligned with operational goals.
  • Create a friendly, supportive environment and encourage learners to ask questions; monitor progress and provide course content feedback to the broader Learning team using internal team channels to ensure consistency and relevance across our curriculum portfolio.
  • Embody our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements



  • Relevant experience working as a Critical Environment Technician OR relevant hands-on experience in a technical capacity with maintaining facility cooling, electrical, mechanical, and life safety systems, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS).
  • Experience from a mission-critical industry, such as Data Center, Nuclear, energy - turbines, combine cycles, oil & gas, hospitals, airports, pharma industry, manufacturing, power plant, submarines, airplanes, navy.
  • Ability to conduct business in English.

Preferred Qualifications



  • Relevant experience in training delivery and readiness operations or demonstrated project management skills.
  • Analysis and writing: ability to diagnose or represent training data and anecdotal feedback in meaningful ways.
  • Operational Planning & Project Management: structured thinking and planning, with a bias for execution.

What We Offer



  • Industry-leading healthcare benefits.
  • Education assistance.
  • Product discounts.
  • Savings and investments opportunities.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect with colleagues.

Salary Range: $120,000 - $180,000 per year, depending on experience and location. This estimate may vary based on your employment with Microsoft and the country where you work. Benefits listed above may also vary depending on these factors.


Note: Ability to meet Microsoft customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

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