Senior Quality Assurance Specialist
5 dni temu
We are seeking a highly skilled Senior Quality Assurance Specialist to join our global complaint handling team. The ideal candidate will have a strong background in quality assurance and excellent communication skills.
Responsibilities- The Senior Quality Assurance Specialist will be responsible for ensuring that client quality system requirements are effectively established and maintained in accordance with applicable regulations.
- This role involves performing day-to-day tasks to determine if a customer inquiry meets the definition of a medical device complaint.
- The successful candidate will contribute towards data surveillance and complaint evaluation activities involved in the triage process.
- Bachelor of Science degree with a minimum years of experience in supporting customer service or support operations.
- 3 years of experience in healthcare domain will be a great advantage.
- Local language of the hired position and English skills to be at C1/C2 levels in Written, Reading, Speaking & Listening.
- Experience in Medical Device / Healthcare domain.
- Demonstrated working knowledge of Medical Device Quality Systems regulations including ISO 13485, 21CFR820, and 21CFR803.
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