Technical Support Specialist in EMEA

1 tydzień temu


Opole, Opole Voivodeship, Polska Stefanini EMEA Pełny etat

Job Summary:

We are seeking a Technical Support Specialist to join our team at Stefanini EMEA. This role requires strong technical expertise and excellent communication skills in both English and German.

Key Responsibilities:

  1. Offer technical support services to clients through various channels, resolving their inquiries and concerns.
  2. Collaborate with internal stakeholders to address client issues and provide effective solutions.
  3. Utilize problem-solving skills to troubleshoot complex technical issues.
  4. Document interactions and resolutions in the ticketing system.
  5. Maintain a positive attitude and provide exceptional customer service.

Requirements and Qualifications:

  • Proficiency in English and German languages.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Excellent communication and interpersonal skills.

About Us:

Stefanini EMEA is a leading IT services company providing innovative solutions to businesses worldwide.



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