Service Delivery Expert

4 dni temu


Kraków, Lesser Poland Capgemini Pełny etat
GBS (Junior) Project Manager

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. As a GBS (Junior) Project Manager, you will play a key role in our efforts to unleash human energy through technology for an inclusive and sustainable future.

Our commitment to diversity and inclusion ensures fairness in all employment practices, and we strive to create a workplace where everyone can succeed and feel valued. We're proud of our award-winning stability and culture, which has earned us the title of "Top Employer Poland 2024" and a 100% score in our stable and supportive work environment.

In this role, you will participate in the GBS transformation projects within Finance, supporting Transformation Senior Consultants and Transformation Managers in successful development and delivery of project deliverables. You will learn and apply different process improvement methodologies, such as Lean Six Sigma and DGEM Benchmarking, to areas of expertise for continuous improvement and transformation purposes.

You will interact with client stakeholders and build long-lasting relationships that will result in successful sales of future opportunities. Your profile should include understanding of Service Delivery Models (GBS/SSC/BPO/hybrid/BOT etc.) and general knowledge of GBS/SSC service components (BPO/SSC markets/trends, CI, governance model, performance management, organizational structure, contracting, legal aspects, office fit out, connectivity, IT, back office, visual management, and others).

We are looking for experienced professionals with project management certification and proven track records of delivering projects. General process knowledge - AP/AR/GL/MDM - is also required. Experience in business transformation projects and knowledge of at least one ERP system (S4H, SAP ECC, or Oracle) is an advantage.


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