Aktualne oferty pracy związane z IT Service Delivery Manager - Kraków, Lesser Poland - TN Poland

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    3 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    technologies-expected : AWS about-project : The IT Service Manager is a named individual who has responsibility for the ongoing supply and support of the IT Services and provides a single point of contact for any inquiries related to provision of those services. From an organizational perspective, the ITSM must operate within the context of the previous and...

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    7 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

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  • Market Delivery Manager Mobile GCB5

    7 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    What you'll do⦁Provide delivery management for the global WPB Mobile Platform program and facilitate and participate in key Agile ceremonies across Scrum teams, ensuring effective communication and collaboration.⦁Coach and mentor team members, resolving conflicts and fostering a positive team environment.⦁Drive the development and delivery of product...

  • Delivery Manager

    2 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    technologies-expected : Confluence Jira about-project : Global Digital Fraud Enabler SVS is seeking an experienced Delivery manager to join us in our fast-paced digital team within the FCS VS that will enable and accelerate iWPB engineering teams to develop resilient and performant tools, delivering value to our business more easily and quickly. The Delivery...

  • IT Service Delivery Manager

    1 dzień temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job DescriptionThe EUC Service Owner role is a challenging position that requires strong technical expertise and leadership skills. Reporting to the Head of IT Infrastructure, you will be responsible for leading the EUC team and ensuring the smooth operation of End User Services within Global Business Services Operations.About UsWe are TN Poland, a truly...

  • Executive Delivery Manager

    7 dni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    **About HSBC Service Delivery (Polska) Sp. z o.o.**We are seeking an Executive Delivery Manager to join our team. As a key member of the delivery unit, you will support the Delivery Lead in managing the end-to-end delivery of projects.This role is essential in ensuring efficient coordination across teams, maintaining project timelines and driving continuous...

  • Delivery Management Expert

    2 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    About HSBC Service DeliveryHSBC Service Delivery is a leading organization in the field of digital transformation, providing expert delivery management services to its clients. Our team is committed to delivering high-quality solutions that meet the evolving needs of our customers.

  • Delivery Support Specialist

    5 dni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    Hiring a Senior Project Manager at HSBC Service Delivery (Polska) Sp. z o.o.We are seeking an experienced professional to join our team as a Senior Project Manager.Job Description:Assist the Delivery Lead in managing end-to-end project delivery.Ensure efficient coordination across teams, maintaining project timelines and driving continuous improvement.Key...

  • Delivery Manager

    2 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    technologies-expected : Oracle PostgreSQL MongoDB Kubernetes about-project : Traded Risk IT is an important global functional unit responsible for delivering risk management IT solutions to support all HSBC's regions and business lines for Global Banking and Markets, ensuring that risk performance is in accordance with the Group Risk Strategy. As a provider...

  • Senior Delivery Manager

    6 dni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    technologies-expected : Oracle about-project : Traded Risk IT is an important global functional unit responsible for delivering risk management IT solutions to support all HSBC's regions and business lines for Global Banking and Markets, ensuring that risk performance is in accordance with the Group Risk Strategy. As a provider of banking and financial...

  • Delivery Manager

    6 dni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    technologies-expected : Oracle PostgreSQL MongoDB Kubernetes about-project : Traded Risk IT is an important global functional unit responsible for delivering risk management IT solutions to support all HSBC's regions and business lines for Global Banking and Markets, ensuring that risk performance is in accordance with the Group Risk Strategy....

  • Delivery Coordinator Expert

    19 godzin temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    Project Management PositionThis is an exciting opportunity to work as a Senior Project Manager at HSBC Service Delivery (Polska) Sp. z o.o. As a key member of the team, you will support the Delivery Lead in managing the end-to-end delivery of projects.Key Responsibilities:Collaborate with the Delivery Lead to create and update project plans, timelines, and...

  • Senior Release Manager for Mobile Applications

    5 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Drive Digital Transformation with HSBC Service DeliveryTransforming digital capabilities, driving innovation, and delivering products in ever-shortening cycles require a unique blend of technical expertise and business acumen. As a Senior Release Manager for Mobile Applications at HSBC Service Delivery, you will play a critical role in governing mobile...

  • Service Delivery Expert

    7 dni temu

    Kraków, Lesser Poland Capgemini Pełny etat

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  • IT Service Delivery Lead

    4 tygodni temu

    Kraków, Lesser Poland Aon Sp. z o.o. Pełny etat

    technologies-optional :- Microsoft Azure- AWSabout-project :- This role will provide the candidate an opportunity to manage the service transition of IT applications into operations mode, coordinating support engineering resources that manage application and data-related incidents, problems and change on a day-to-day basis for our new Commercial Risk...

  • Delivery Enablement Manager

    4 tygodni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    technologies-expected :- Jira- Confluenceabout-project :- Global Transformation is a dedicated team that helps shape and implements strategic change for HSBC. Combining our change expertise and experience with our HSBC knowledge and network, we work hand in hand with our business and delivery partners across the world to implement the important changes...

  • IT Service Delivery Lead

    6 dni temu

    Kraków, Lesser Poland Aon Sp. z o.o. Pełny etat

    technologies-optional : Microsoft Azure AWS about-project : This role will provide the candidate an opportunity to manage the service transition of IT applications into operations mode, coordinating support engineering resources that manage application and data-related incidents, problems and change on a day-to-day basis for our new Commercial Risk...

  • IT Service Delivery Lead

    6 dni temu

    Kraków, Lesser Poland ABB Pełny etat

    Key QualificationsProven experience in managing global application/services or implementation projects.Ability to demonstrate experience in data management area.Immersed in ITIL and SCRUM methodologies and software development market.Proficient in communicating in English, providing timely and concise information to others.Passionate about data quality and...

  • DevOps Release Manager Mobile

    7 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want acareer that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities,support and rewards that will take you further.Your career opportunityHSBC Digital...

  • Cybersecurity Consultant for Global Risk Management

    2 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    At HSBC Service Delivery, we're committed to helping you achieve your career goals and aspirations. As a Cybersecurity Consultant for Global Risk Management, you'll play a key role in driving the identification, capture, assessment, testing/verification, and remediation of security defects, gaps, and vulnerabilities across our global estate.The Cybersecurity...

IT Service Delivery Manager

1 tydzień temu

Kraków, Lesser Poland TN Poland Pełny etat

The role of the IT Service Delivery Manager at TN Poland involves driving remote support for a wide variety of service delivery management activities. This includes first call resolution for Support Services and End User Compute (EUC) services, RMA process, incident log analysis, preventative support maintenance and reporting, and MACD services.

As a Technical Support Team Lead, you will be responsible for truly leading and growing a team of technical experts and support specialists. You will hire, develop, and retain top talent, manage performance, set objectives, and coach your technical support team to help them achieve their career goals and transform into new areas.

The Network Operations Manager position requires overseeing support and managed services to ensure high quality, SLA delivery, and customer satisfaction. You will partner with customer technical leads, business owners, executives, and partners to manage a long-term, close, and supportive cooperation.

A Managed Services Expert at TN Poland is responsible for managing support services daily engagements including utilization, SLAs, demand, forecasting, and other business metrics. They must facilitate an environment of inclusion that leverages diverse perspectives and talent.

Required qualifications include solid knowledge and understanding of a wide variety of networking, data centre, and security technologies (mostly Cisco, Dell/EMC, FortiNet, VMware etc.). Firsthand experience of implementing and/or supporting Cisco networking architectures with a minimum level of awareness regarding secure infrastructure solutions (such as next-generation firewalls, Cisco ISE, etc.) is required. Ability to communicate fluently in Polish and English is also necessary.