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    2 tygodni temu

    Kraków, Lesser Poland Heineken Pełny etat

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Acquiring and Technical Product Specialist

1 tydzień temu

Kraków, Lesser Poland TN Poland Pełny etat
Job Summary

This position requires a skilled and detail-oriented individual to manage customer communications and ensure smooth operations.

Main Responsibilities
  • Handle customer inquiries via email, chat, and phone regarding acquiring or technical products.
  • Work closely with internal teams to address merchant concerns.
Essential Requirements
  • Excellent English speaking and writing skills.
  • Superb communication and interpersonal skills.
  • Able to work effectively in a collaborative environment.
  • Proficient in administrative and technical tasks.
  • Focused on delivering exceptional customer service.
  • Highly organized and able to prioritize tasks efficiently.
Our Work Environment
  • Flexibility in working arrangements.
  • Allowance for mobile phone and internet usage.
  • Ongoing education and training opportunities.
  • Employee wellness programs.
  • Social events and cultural activities.
  • Comprehensive health insurance coverage.
  • Defined contribution retirement plan.
  • Annual performance-based awards.
  • Sick leave entitlement.
  • Relocation support.
  • Generous annual leave allocation.