Customer Service Professional with German Language Skills

3 dni temu


Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

Social network you want to login/join with:

Client:

Philips

Location:Job Category:

Other

EU work permit required:

Yes

Job Reference:

94f2536f79d5

Job Views:

3

Posted:

Expiry Date:

Job Description:

Job Title: Service & Solutions Delivery Specialist with German (planning)

Job Description: As a Services & Solutions Delivery Specialist, you are responsible for taking care of Service Work Orders in the DACH market. You will ensure quality and functionality of Philips equipment to meet our customer's needs. Manage service requests and ensure a high level of customer satisfaction on a daily basis.

Your role:

  1. Balancing conflicting demands in the area of business obligations
  2. Receiving, monitoring, developing, and dispatching Service Work Orders including parts and assigning proper Field Service Engineers
  3. Communicating and confirming with the customer the maintenance plans based on contracts and maintenance requirements
  4. Receiving, monitoring, and ensuring closure on time of all kinds of Service requests
  5. Developing and maintaining high standards of telephone conversations and written communications with Customers and Service Providers

Our benefits:

  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips' products
  • Wide variety of trainings & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program

You're the right fit if you have:

  • Experience within Customer Service, Supply Chain or similar area would be a plus
  • German at a minimum B2 level
  • English at a minimum B1 level
  • Professional experience in fields related to customer service, supply chain or accounting operations would be an asset
  • You enjoy having direct contact with customers (B2B) and maintain a high standard of communication
  • You bring a positive 'can-do' attitude and are always ready to lend a hand to others
  • Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage
  • A problem-solving mindset with the ability to identify improvement opportunities
  • Ability to multi-task and work in a fast-paced environment

How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.



  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    About the Role:We are seeking a skilled Customer Service Representative to join our team, supporting clients across various sectors including local government, procurement, life and pensions, insurance, and learning and development. The ideal candidate will have excellent communication skills, be proficient in German and English, and possess a...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    Role Overview:We are seeking a highly skilled and multilingual Customer Service Advisor to join our team at TN Poland. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to clients in their native language.Key Responsibilities:Provide timely and effective support to customers through various...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    About the Role:We are seeking a highly skilled Service Delivery Expert with strong German language skills to join our team in Łódź. As a Service Delivery Specialist, you will be responsible for managing service contracts and warranties within the DACH market.Key Responsibilities:Creating, renewing & terminating service contracts and extended...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    We are seeking a highly skilled German Language Customer Service Representative with logistics experience to join our team at TN Poland.About the RoleYou will be responsible for providing exceptional customer service, responding to customer inquiries, and facilitating orders. Your strong communication skills and attention to detail will ensure seamless...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    TN Poland is seeking a German Language Support Professional to join our team. As a German Language Support Professional, you will provide exceptional customer support to clients in Germany and other German-speaking countries.Responsibilities:Providing language support to customers in GermanCollaborating with stakeholders to resolve problems...


  • Łódź, Łódź Voivodeship, Polska Philips International Pełny etat

    We are looking for a skilled Supply Chain Order Coordinator to support our German language market at Philips International.This role involves managing customer orders from receipt to fulfillment, ensuring accurate and timely delivery of products. The ideal candidate will have excellent communication skills, proficiency in German and English, and experience...


  • Łódź, Łódź Voivodeship, Polska ENGINEERINGUK Pełny etat

    Job DescriptionAs a Customer Support Expert with French Language Skills, you will be responsible for delivering exceptional customer experiences across various channels. This role requires excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.The ideal candidate will have a proven track record of...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    Job Summary">We are seeking a highly motivated Customer Experience Representative to join our team. The successful candidate will possess excellent communication skills in German, both written and verbal, as well as the ability to provide exceptional customer support.">About the Role">The primary responsibility of this role is to deliver an outstanding...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    Client: CapitaLocation: Łódź, PolandJob Category: OtherEU work permit required: YesJob Reference: 2a67f299e323Job Views: 58Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Becoming a Customer Service Advisor:As a Customer Service Advisor, you will be supporting a well-known brand Marks & Spencer, providing a fantastic customer experience on all...


  • Łódź, Łódź Voivodeship, Polska Philips Iberica SAU Pełny etat

    Accountable for ResultsYou will play a crucial role in ensuring the effective management of collections and dispute resolution activities. Your primary responsibility will be to develop and implement efficient processes for accounts receivable, ensuring timely resolution of disputes and minimizing overdues.To achieve these goals, you will need to:Organize...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    Social network you want to login/join with:Client:AntalLocation:Job Category:OtherEU work permit required:YesJob Reference:6adf2f3d498fJob Views:20Posted:23.01.2025Expiry Date:09.03.2025Job Description:Travel Customer Service Specialist with German100% remotelyFor our client - an international company that provides travel management service, we are looking...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    About the Company:TN Poland supports clients across various sectors including local government, procurement, life and pensions, insurance, and learning and development. We operate in two locations – Kraków and Łódź, both situated very close to vibrant city centres.Job Description:We're looking for a skilled Customer Service Representative to join our...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    About the PositionWe are seeking an experienced Order Management Specialist with German-remote expertise to join our team in TN Poland.The successful candidate will be responsible for managing orders, verifying financial documents, supporting accounting processes, preparing reports and analysis, and cooperating with German clients.The ideal candidate will...


  • Łódź, Łódź Voivodeship, Polska Credit Control Pełny etat

    Job Description:The successful candidate will be a key member of our team, responsible for delivering exceptional customer service to clients across various touchpoints. This includes assisting customers with queries and issues, providing helpful information, and ensuring seamless interactions throughout their journey with our brand.We are looking for an...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    We are looking for a German Language Support Representative to join our growing team at TN Poland. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.About the Role:You will act as the primary point of contact for customers, responding to their inquiries and resolving issues in a timely...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    Job DescriptionAs a Senior Supply Chain Specialist, you will play a critical role in ensuring the smooth operation of our Order Management team at Philips.Key responsibilities include:Managing customer orders from receipt to booking.Coordinating with internal stakeholders to resolve any issues that may arise during the order process.Providing support to the...


  • Łódź, Łódź Voivodeship, Polska Cpl Pełny etat

    In this exciting role as a German Language Sales Assistant, you'll play a crucial part in supporting our sales team's efforts to build strong relationships with clients.Your key responsibilities will include:Communicating with clients through phone calls, emails, and other meansSupporting the sales team by providing valuable insights and data...


  • Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

    Social network you want to login/join with:Client:Location:Job Category:OtherEU work permit required:YesJob Reference:281102d20eeeJob Views:2Posted:30.03.2025Expiry Date:14.05.2025Job Description:As a (Senior) Customer Service Specialist, you will play a key role in the end-to-end order management process while also acting as a strategic partner to Sales,...


  • Łódź, Łódź Voivodeship, Polska Capita Pełny etat

    Job OverviewWe are looking for a skilled Spanish Language Customer Service Specialist to support our customers across various regions. As a key member of our team, you will be responsible for providing high-quality customer service, responding to customer inquiries, and resolving issues in a timely manner.Your strong language skills in Spanish, combined with...


  • Łódź, Łódź Voivodeship, Polska Siemens Mobility Pełny etat

    About the PositionSiemens Mobility is looking for an experienced Order Management Coordinator to join our team. In this role, you will be responsible for coordinating order management activities, ensuring timely delivery of products, and providing excellent customer service. You will also have the opportunity to work in a dynamic and diverse environment with...