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Application Support Engineer

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Kraków, Lesser Poland KPMG Pełny etat
About the Role

We are seeking an experienced Application Support Engineer to join our team in Poland.

Key Responsibilities:
  • Support Internal KPMG Client Implementation Team in the configuration of our GMS suite of applications.
  • Research, diagnose, troubleshoot, and identify solutions to resolve application and configuration issues.
  • Monitor application performance and proactively address potential problems.
  • Work closely with Development, Quality and Infrastructure Teams to implement continuous improvements and updates.
  • Develop and enforce governance strategies to help streamlining business processes as well as technical standards.
  • Act as a bridge between business stakeholders and technical stakeholders.
  • Document support activities, issues, and resolutions for future reference.
Requirements:
  • At least 2 years of experience as an Application Support Engineer or Software Engineer.
  • Strong analytical and problem-solving abilities.
  • Comprehensive knowledge of software architecture, including web application technology and object-oriented programming.
  • A strong focus on Continuous Improvement and flow optimization.
  • Solid understanding of cloud infrastructure, including PaaS, API management, and log analysis.
  • Proficient in English, both spoken and written.
  • Excellent communication skills, enabling effective collaboration with both business users and technical developers.
  • Strong teamwork skills and the ability to work effectively in both team settings and distributed environments.
About Us

KPMG is a global organization with a strong presence in Poland. We offer a dynamic and international environment where you can develop your career and broaden your business and technical knowledge.

What We Offer:
  • Opportunity to gain valuable professional experience and to broaden one's business and technical knowledge.
  • E-learning platforms subscription.
  • A set of necessary working tools.
  • Clearly defined career path based on annual appraisal.
  • Attractive remuneration and social benefits (MultiSport, private health care, life insurance etc.).
  • Strong team-oriented culture (integration meetings).