Technical Documentation Coordinator

2 dni temu


Warszawa, Mazovia, Polska HAYS POLAND Sp. z o.o. Pełny etat
Job Description

As Knowledge Manager, you will be responsible for verifying the quality of technical and operational documentation. Your key responsibilities include coordinating and creating operational documentation, translating technical documentation into user-friendly knowledge articles, and ensuring knowledge articles are simple, easy to access, and use.

Required Skills and Qualifications
  • Exposure to and strong understanding of ITIL
  • Previous experience in a Knowledge Management role
  • Strong analytical thinking skills with the ability to translate complex technical data into easy-to-read language
  • Experienced at managing multiple stakeholders at all levels of the organization
  • Previous experience with ITSM tools with a focus on the Knowledge Management module


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