Operations and Performance Analyst
3 tygodni temu
We are seeking a highly skilled Operations and Performance Analyst to join our Business Operations team. As a key member of our team, you will be responsible for creating a feasible implementation roadmap for our best-in-class products that will define the world of fintech.
You will work closely with senior BPS Leadership to deliver a diverse range of projects that will help to increase the efficiency of our business. This may include alignment with the Capital Markets target operating model, rollout of systems, agile initiatives, and future forward.
Key Responsibilities:
- Key Business Metrics reporting
- Gather and report on key metrics as agreed with BPS lines of business, to be actively used by BPS business leaders to monitor the health of the business and support decision making.
- Create data reporting dashboards & reports in conjunction with the T&S team, interfacing with the CMIH dashboards.
- Partner with a variety of business teams to gather, document and maintain business processes that will support accurate data gathering.
- Capacity planning & hiring model for attrition
- Assess capacity plans in place in BPS and Dev, define and implement a standard approach for BPS
- Implement TPO staffing projections to be used as a standard input into proactive recruitment
- Forecast monthly cadence - T&S CMIH and finance interlock for forecast
- Work with Finance to create and deliver monthly T&E and Overtime reports by BPS line of business
- Validation of BPS line of business hiring plans vs. Finance's view of our monthly forecast hiring plans to maintain the Finance team's alignment with the hiring needs of our business
Requirements:
- Strong analytical mindset
- Excel & Powerpoint skills
- PowerBI experience
- An ability to work with large, complex data sets across multiple platforms and design efficient processes to provide accurate and timely information.
- Ability to work in English speaking environment (required language level min. C1)
What We Offer:
- Working in an international company, alongside international colleagues.
- Being a part of an innovative and entrepreneurial environment of a growing department and team.
- Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
- Development opportunities by using the company's on-line training database and LinkedIn Learning.
- Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).
- Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
- Opportunity to get involved in social projects and local initiatives.
- Language courses.
- Contract of employment with competitive salary and excellent benefits: private health insurance for employees and their family, group life insurance, pension plan, lunch card, gym, office canteen discounts.
- Organization of work in accordance with the philosophy of work-life balance.
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