Technical Content Specialist

2 tygodni temu

Kraków, Lesser Poland Ocado Group Pełny etat

About the Role

The Technical Content Specialist will be part of a technical communications team and will work alongside one or more development teams to provide all content related to the development, release and use of products and features. This ranges from writing help instructions, through to writing UI text and messages, release notes, API and data feed reference material, and preparing any other documentation or content needed for usage and training.

Key Responsibilities

  • Produce clear, easy-to-read, and consistent documentation and supporting content, for end-user systems, apps, APIs and data feeds.
  • Write concise, usable UI text in accordance with the UI style guide, and ensure consistent attribute naming for technical features.
  • Become a subject matter expert for the applications and features you support.
  • Work closely with Product Managers, UX Designers, Engineers, and other Technical Writers.
  • Understand the needs of Training Managers responsible for training clients in the use of our software, to ensure help content supports and complements their efforts.

Requirements

  • Proven technical writing experience for software, such as help instructions, user guides, release notes, and tutorials, according to accepted industry standards.
  • Proven experience in writing for user interfaces, and to be able to demonstrate what makes effective UI writing and what doesn't.
  • Ability to understand the different needs of different audiences, and to be able to adjust the approach accordingly.
  • Impeccable written English, and the ability to write consistently and concisely in accordance with a style guide.
  • Proven experience of working directly with development teams.

About Ocado Group

Ocado Group is a leading technology company that is transforming the way people shop for groceries. We are looking for talented individuals to join our team and help us achieve our vision of changing the way the world shops, for good.

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