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Delivering Success through Mastercard Solutions

1 tydzień temu


Warszawa, Mazovia, Polska MasterCard Pełny etat

We're seeking an experienced Customer Success Team Lead to join our Data and Services team at Mastercard. As a key member of our Client Service team, you will play a critical role in driving customer success and delivering scalable solutions.

What You'll Do
  • You will lead initiatives to support the growth and scalability of our analytics solutions in the region.
  • You will develop strong relationships with internal stakeholders and customers to drive customer experience and deliver scalable solutions.
  • You will act as a coach for customers, supporting them in implementing our products and solutions.

Your Key Responsibilities Will Include:

  1. Leading assigned delivery projects to ensure contractual objectives and delivery goals are met.
  2. Developing and maintaining strong working relationships with partners in other business functions to complete delivery and customer support tasks.
  3. Driving license retention and identifying new logos to support commercial goals.