CM Specialist

Rockwell Automation is a global leader in industrial automation and information, connecting the imaginations of people with the potential of technology to make the world more intelligent, connected, and productive.

We are seeking a highly skilled CM Specialist to join our team in Katowice, responsible for collections and accounts reconciliation on North America Distributors portfolio.

• Reconcile customer accounts to identify disputes, overpayments, and process clearings.
• Provide overall customer service to assigned accounts in matters concerning their accounts receivable balance and dispute resolution.
• Communicate with product sales departments, branch plants, field sales, and service personnel to resolve customer disputes.
• Exercise good judgment and decision-making skills involving payment arrangements on disputed items and/or write-offs.
• Classify past due accounts for monthly reporting to management.
• Make recommendations to management on accounts or items that are potentially uncollectible and update Bad debt reserve file.
• Utilize BOT automation on certain process steps.
• Build and maintain good working relationships with relevant teams across a wide range of areas throughout the organization.
• Maintain accurate information within the system, in compliance with company policies.
• Support financial audit.

• University degree preferred (Accounting, Finance, Economics or equivalent).
• 1 year working experience in Shared Services (OTC or AR preferred).
• Very good command of English (written & spoken).
• Working knowledge of Excel.
• Solving and negotiation skills.
• Good communication skills.
• Ability to work independently and meet deadlines.
• Working knowledge of SAP would be an advantage.

Hybrid work

Private Medical care (Medicover), Sport Card (Medicover), Group Insurance (Nationale-Nederlanden), Lunch Card (PLN 230/month), MyBenefit account (PLN 60/month), Christmas bonus, Holiday bonus, other allowances.

We look forward to receiving your application (documents submitted in English are appreciated).