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IT Service Desk Professional

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

**Your Role in Shaping the Future of IT Support**

As an EMEA IT service desk agent, you will be part of a high-performing team that delivers top-notch IT services to our users across the EMEA region.

We are committed to creating a workplace culture that values diversity, equity, and inclusion. Our goal is to foster a collaborative environment where every employee feels empowered to contribute their best ideas.

Key Responsibilities

  • Provide timely and effective assistance to users regarding IT-related queries and issues.
  • Resolve technical problems through precise analysis and troubleshooting.
  • Utilize IT service management tools and processes to document and track incidents, problems, and requests.
  • Maintain regular communication with users, providing updates on issue status and resolution progress.

Your Career Growth Opportunities**

We offer a range of opportunities for career progression, including:

  • Clear pathways for professional advancement within the company.
  • Continuous learning and development opportunities.
  • Flexible work arrangements, including hybrid models.