Financial Analyst Credit Card Specialist

4 tygodni temu

Kraków, Lesser Poland Ibm Polska Sp. z o.o. Pełny etat

Financial Analyst Credit Card Specialist

Estimated Salary: 60000 - 90000 per year.

About the Role:

As a Financial Analyst Credit Card Specialist at IBM Polska Sp. z o.o., you will be responsible for overseeing the credit card applications and approval process, ensuring compliance with company policies and procedures.

Key Responsibilities:

  • Process Management:
    • Oversee the entire credit card application lifecycle, from submission to approval.
    • Perform various business-as-usual processes related to corporate card administration.
    • Monitor card usage and spending limits to prevent fraud and misuse.
    • Resolve cardholder issues and inquiries in a timely and efficient manner.
    • Actively participate in initiatives driving continuous improvement.
  • Client Communication:
    • Maintain regular communication with clients, addressing their questions and concerns promptly.
    • Present data and insights to clients in a clear and concise manner.
  • System Administration:
    • Manage the credit card system, including user access and permissions.
    • Resolve any issues concerning corporate card usage; fulfill requests and answer questions directly from cardholders.
  • Data Analysis and Reporting:
    • Analyze credit card data to identify trends, anomalies, and potential issues.
    • Prepare regular reports and presentations for clients, highlighting key findings and recommendations.
    • Work closely with the bank to resolve any discrepancies or issues related to credit card transactions.
    • Process data in accordance with legal requirements related to personal data protection.

Requirements:

  • Strong problem-solving, analytical skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Excel and Google Suite tools.
  • Ability to work independently and as part of a team.
  • Fluent English is essential for effective communication with clients and international partners.
  • Relevant experience in a financial or administrative role will be beneficial.
  • The position requires a minimum of three days of on-site work per week.
  • To ensure the security of our systems and comply with regulatory requirements, all employees will be required to provide a valid government-issued photo ID.

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