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User Experience Research Specialist

1 tydzień temu

Kraków, Lesser Poland ITDS Business Consultants Pełny etat
Job Overview

As a Senior UX/UI Researcher at ITDS Business Consultants, you will be working with a global financial institution focused on cybersecurity. Your primary responsibility will be to conduct in-depth user research to identify pain points and develop user-centered design solutions.

Your Key Responsibilities:
  • Design and conduct qualitative and quantitative user research methods such as user interviews, surveys, and usability testing.
  • Analyze user behaviors, needs, and pain points to drive design decisions based on research insights.
  • Develop research protocols, scripts, and questions to extract actionable insights.
  • Identify and validate user personas to represent key segments of the target audience.
  • Collaborate with stakeholders to prioritize research activities based on project goals and timelines.
  • Synthesize research data into meaningful insight maps to uncover root causes and systemic issues.

Requirements:
  • A Bachelor's degree in UX/HCI, cognitive psychology, graphic design, or a related field.
  • 5+ years of professional experience in UX/UI design with a strong emphasis on user research and problem-solving.
  • Proven experience conducting end-to-end user research.
  • Hands-on experience collaborating with cross-functional teams, including product managers, developers, and stakeholders.
  • Experience working on at least 3 design projects involving complex applications.

Preferred Qualifications:
  • Experience in complex, technical, or cybersecurity-related industries.