Global Customer Care Representative

3 dni temu


Warszawa, Mazovia, Polska XTB Pełny etat
Global Customer Care Representative

Xtream Technologies Binary (XTB) is a reputable online investing platform, offering a range of financial products and services.

We are seeking a highly skilled Global Customer Care Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients worldwide, ensuring their needs are met and exceeded.

The ideal candidate will possess strong communication skills, be able to work in a multicultural environment, and have excellent knowledge of financial markets and XTB's products.

Responsibilities:

  • Providing multilingual customer support via phone, email, and chat
  • Resolving customer complaints and issues efficiently
  • Maintaining accurate records of customer interactions
  • Collaborating with internal departments to achieve business objectives

Requirements:

  • Higher education in a relevant field (e.g., economics or finance)
  • Previous experience in customer service or a related field
  • Excellent spoken and written Hungarian language skills
  • Proficiency in English language
  • Strong communication, problem-solving, and analytical skills

Benefits:

  • Full-time employment agreement
  • Quarterly bonuses
  • Opportunities for professional growth and development
  • A dynamic, multinational work environment


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