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Operational Banking Specialist

1 miesiąc temu


Warszawa, Mazovia, Polska Aion Bank Pełny etat

We are seeking a skilled Operational Banking Specialist to support our Back Office processes.

Key Responsibilities:

  • Supporting the onboarding of new customers, parameterization of accounts, and closing accounts.
  • Handling customer inquiries and complaints.
  • Identifying and improving operational processes in the Back Office.
  • Developing and updating process documentation.

Requirements:

  • At least 2 years of experience in a similar role in the financial services industry.
  • Good knowledge of SQL and Excel.
  • Good analytical skills and ability to perform ad-hoc analysis.
  • Good communication skills and fluency in English.

What We Offer:

  • An opportunity to work in an innovative, digital bank applying state-of-the-art approaches and technologies.
  • A flexible form of contract, unless limited by banking regulations.
  • An Individual Development Budget for enhancing professional skills.
  • Flexible work location, home/office, according to preference.
  • VIP-level private medical care, including dental treatment and hospitalization package.
  • Psychological consultations for well-being.
  • Aion bank account without fee.
  • Cosponsorship of Multisport card and 50% coverage of its cost.
  • Apple MacBook for work.
  • Beautiful office space in Brussels and Warsaw, with convenient commute options.