Global IT Support Professional

5 dni temu


Kraków, Lesser Poland Lundbeck AS, H Pełny etat

About Us

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Lundbeck A/S is a global leader in the pharmaceutical industry, specializing in the development and manufacturing of innovative treatments for brain disorders. With a strong commitment to innovation and customer satisfaction, we strive to make a positive impact on people's lives.

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Job Summary

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We are seeking an experienced IT Service Desk Specialist to join our Krakow-based team. As a critical member of our Global IT Service Desk, you will be responsible for providing timely and effective IT support to Lundbeck employees and external partners worldwide.

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Your primary duties will include troubleshooting and resolving IT issues, participating in IT projects, and collaborating with cross-functional teams. To succeed in this role, you must possess excellent technical skills, language proficiency, and soft skills, including advanced analytical and problem-solving abilities, a positive attitude, and the ability to work effectively in a multicultural environment.

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Responsibilities

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  1. \
  2. Provide exceptional IT support to Lundbeck employees and external consultants worldwide.\
  3. Resolve reported IT service requests and incidents efficiently and effectively.\
  4. Participate in IT projects and contribute to the development of our IT services.\
  5. Collaborate with international colleagues and stakeholders to achieve common goals.\
  6. Develop and maintain technical skills and knowledge to stay up-to-date with industry trends.\
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Why Choose Us?

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We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. As a member of our team, you will have access to various benefits, including a cafeteria program, holiday bonus, comfortable office space, robust integration and event framework, private healthcare and life insurance, and employee capital plans.


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