ServiceNow ITOM Visibility Service Mapping Engineer

2 tygodni temu


Warsaw, Polska myGwork Pełny etat
Job Title: ServiceNow ITOM Visibility Service Mapping Engineer

This role is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

About the Role

Welcome to Warner Bros. Discovery, where we bring our characters to life and create what's next. As a ServiceNow ITOM Visibility Service Mapping Engineer, you will be responsible for the rollout of the Service Mapping capability within the organization.

Key Responsibilities
  • Perform day-to-day administration of the ServiceNow Service Mapping tool, including mapping additional defined business services into the tool.
  • Work with Application SMEs to capture entry point data for key business applications.
  • Work with Service Owners and SMEs to ensure developed service maps are related to the appropriate Service and Service Offerings.
  • Identify potential Service Mapping candidates based on horizontally discovered data.
  • Work with the internal ServiceNow development team to create, test, and deploy new discovery patterns.
  • Monitor discovery and service mapping results, reconciling and addressing with data owners.
  • Maintain the integrity of the Service Mapping process within production and non-production environments.
  • Create and maintain Service Mapping discovery schedules.
  • Periodic review of operational procedures and publish new revisions when necessary.
Requirements
  • Candidates for this role should have at least 1 year's experience in Configuration Management and using ServiceNow.
  • Broad knowledge of multiple technology domains, including network, infrastructure, and application architecture.
  • Good understanding of ITIL processes and the part Configuration Management plays in service delivery.
What We Offer
  • B2B contract
  • Hybrid work model, flexible working hours
  • Possibility of purchasing private medical care and life insurance
  • Free access to player.pl and Max
  • Internal initiatives in the media area, periodic movie shows in the office cinema room
  • CSR activities: volunteering, eco & social initiatives

Please be informed that we will consider applications only in English version. This position is open through a 12-month frame contract. Number of hours per month depends on the number of orders.

How We Get Things Done

At Warner Bros. Discovery, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day-to-day.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.



  • Warsaw, Polska myGwork Pełny etat

    Job Summary:This role is responsible for the rollout of the Service Mapping capability within the organization. The ServiceNow ITOM Visibility Service Mapping Engineer will be responsible for the initial data gathering of Service Mapping entry points, ensuring adequate permissions are granted, and assisting in the development of custom discovery patterns to...


  • Warsaw, Polska myGwork Pełny etat

    This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the...


  • Warsaw, Polska myGwork Pełny etat

    This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the...


  • Warsaw, Polska myGwork Pełny etat

    This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the...


  • Warsaw, Polska ERGO Technology & Services Pełny etat

    About Us ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external...

  • ServiceNow Developer

    3 miesięcy temu


    Warsaw, Polska Nagarro Pełny etat

    technologies-expected : ServiceNow responsibilities : Collaborate with the ServiceNow team to implement all ServiceNow modules globally. Understand and translate business needs into technical solutions, ensuring standardized processes. Provide expertise on all technical questions related to ServiceNow development. Develop technical specifications and...


  • Warsaw, Polska Nagarro Pełny etat

    Job DescriptionWe are seeking a highly skilled ServiceNow Developer to join our team at Nagarro. As a key member of our ServiceNow team, you will be responsible for implementing all ServiceNow modules globally, collaborating with our team to ensure standardized processes, and providing expertise on all technical questions related to ServiceNow...


  • Warsaw, Polska Fujitsu Technology Solutions Sp. z o.o. Pełny etat

    about-project : To be part of a growing team and pushing the boundaries, when you join our team, we offer you an attractive salary and benefits. You will get the opportunity to work in a flexible environment and the opportunity to build your career.You will have in-depth knowledge of the ServiceNow platform with a demonstrable understanding of Service...


  • Warsaw, Polska ServiceNow Pełny etat

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...


  • Warsaw, Polska ServiceNow Pełny etat

    Job DescriptionYou will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this...

  • Senior Manager, Sales

    1 miesiąc temu


    Warsaw, Polska ServiceNow Pełny etat

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...


  • Warsaw, Polska SAP Pełny etat

    What you’ll do As an IT Business Services Senior Consultant in our team, you will act as a Product Owner and Business Process Consultant for configuration management/CMDB for our harmonized ServiceNow landscape used by thousands of users across the globe. You will closely collaborate with business owners, product managers, architects, and other experts...


  • Warsaw, Polska 1dea Pełny etat

    Dla jednego z naszych dużych klientów poszukujemy osoby do roli:Senior ServiceNow Developera/ Consultanta! Warunki zaangażowania:Lokalizacja: 100% zdalnieStart: ASAP (akceptujemy kandydatury z max 3msc okresem wypowiedzenia)Stawka (ustalana indywidualnie): 145 - 165 PLN net + VAT / hZaangażowanie: B2B (outsourcing z 1dea), full-time,...


  • Warsaw, Polska AVENGA Pełny etat

    Servicenow Developer Operations - 100% remotely in Poland / 1 FTE This product aims to cater for the specific confidentiality and compliance needs of P&C within the ServiceNow platform and manages the ServiceNow HR service delivery module. (covers People Portal, Live Chat and RoVi (chatbot), P&C Case Mgmt., External Partners Portal (EPP), Project Insights,...

  • ServiceNow Administrator

    2 miesięcy temu


    Warsaw, Polska Schenker Technology Center Warsaw Sp. z o.o. Pełny etat

    about-project : Service & Operations Management Function is responsible for the overall orchestration, control and management of service delivery processes across all services and service providers to enable service management and seamless delivery of end-to-end services within SLA. The ServiceNow Administrator is responsible for the designing, testing,...

  • ServiceNow Developer

    3 tygodni temu


    Warsaw, Polska RITS Pełny etat

    We are RITS, we are one of the most dynamically developing Polish companies providing IT staffing.We belong to Relyonart Fund, a group of 90 companies, among which there are several technology companies. Our business is outsourcing qualified IT Professionals in flexible business models: staff augmentation, team leasing, and managed services.Our customers are...

  • ServiceNow Developer EU

    4 godzin temu


    Warsaw, Polska Jolera Inc. Pełny etat

    Who We Are:Jolera Inc. is a multinational hybrid aggregate service provider (HASP) specializing in delivering comprehensive IT solutions to customers and channel partners. Our core services include customized technology solutions, IT assessments and strategic planning, IT device and infrastructure management, data backup and recovery solutions, cloud and...

  • Senior ServiceNow Developer

    5 miesięcy temu


    Warsaw, Polska Groupe SII Pełny etat

    ServiceNow's Competence Center provides services in enhancing client platforms, optimizing and digitizing process flows, and expanding the use of the platform within a client organization. Our experience covers all aspects of platform consultation, implementation, and maintenance. We are seeking a ServiceNow Senior Developer with CSM, SecOps, CMDB, or HRSD...

  • ServiceNow Developer

    2 tygodni temu


    Warsaw, Polska Robert Bosch Sp. z o.o. Pełny etat

    ServiceNow Developer Job DescriptionWe are seeking an experienced ServiceNow Developer to join our team at Robert Bosch Sp. z o.o. in Warsaw, Poland.About the RoleAs a ServiceNow Developer, you will be responsible for designing and implementing technical solutions based on user requirements using agile methodology. You will configure and develop ServiceNow...

  • ServiceNow Developer EU

    1 miesiąc temu


    Warsaw, Polska Jolera Inc. Pełny etat

    Who We Are:Jolera Inc. is a multinational hybrid aggregate service provider (HASP) specializing in delivering comprehensive IT solutions to customers and channel partners. Our core services include customized technology solutions, IT assessments and strategic planning, IT device and infrastructure management, data backup and recovery solutions, cloud and...