Supply Chain Customer Service Professional

2 tygodni temu


Kraków, Lesser Poland PepsiCo Pełny etat
Role Overview

This role is responsible for delivering customer service excellence in supply chain operations. Key duties include field supply chain communication, order management, and order fulfilment support. The successful candidate will collaborate with the Cluster Supply Chain team to ensure seamless execution of business actions.

Key Responsibilities:

  • Manage and optimize order fulfillment processes to meet customer expectations.
  • Coordinate with stakeholders to resolve issues and implement process improvements.
  • Provide expert guidance and coaching to team members on supply chain procedures.
  • Conduct analyses to identify opportunities for process enhancements and provide recommendations.
  • Requirements:
    • Bachelor's degree in Business, Accounting, Economics, Statistics, Mathematics, or Linguistics.
    • Proficiency in English.
    • Previous experience in a similar role is an asset.
    • Excellent analytical and communication skills.
    • Strong Excel and Office package knowledge.

About PepsiCo:

PepsiCo is a global food and beverage leader with a passion for delivering exceptional customer experiences. Our teams work together to drive innovation and growth, and we're looking for talented individuals to join our Supply Chain team.



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