Junior Banking Services Specialist with German

3 tygodni temu

Wrocław, Województwo dolnośląskie, Polska PLES DXC TECHNOLOGY POLSKA sp. z o.o. Pełny etat
body {font-family: Arial, sans-serif;}Job Title: Junior Banking Services Specialist with German

Job Description:

Why work with us?

DXC Technology is a leading IT services company that empowers businesses to thrive in a rapidly changing world. We offer a dynamic and inclusive work environment where talented individuals can grow and succeed.

Position Overview: We are seeking a highly motivated and customer-focused individual to join our Banking Services team as a Junior Banking Services Specialist with German. As a key member of our team, you will be responsible for providing exceptional support to our German-speaking customers.

Responsibilities:

  • Communicate effectively with German-speaking customers to understand and address their banking needs.
  • Assist with account opening, closing, inquiries, transactions, product information, and related inquiries.
  • Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates.
  • Educate customers about available banking services, products, and digital platforms.
  • Maintain detailed and organized records of customer interactions and transactions.
  • Follow established procedures and compliance guidelines to ensure security and confidentiality.

Qualifications and Requirements:

  • Fluent German (both written and spoken)
  • Communicative English
  • Strong interpersonal and communication skills.
  • Customer-centric approach
  • Ability to handle complex customer interactions and problem-solving.
  • Detail-oriented with a commitment to accuracy and compliance.
  • Attention to detail and ability to handle confidential information.
  • Problem-solving skills and a proactive attitude.
  • Experience in a BPO/corporate environment is an asset.

Why choose us?

At DXC Technology, we offer a stable and rewarding career with opportunities for growth and development. Our company values diversity, inclusivity, and work-life balance, making us a great fit for individuals seeking a fulfilling and challenging role.

Additionally, we offer:

  • Stable employment in an international company
  • Flexibility in work arrangement (hybrid or fully remote work)
  • Modern and conveniently located offices in Wrocław and Warsaw
  • Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
  • Life insurance package
  • Multisport Card
  • Opportunity to receive workplace equipment to organize your home office (e.g. chair, desk, additional monitor, headset etc.)
  • Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)
  • Unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g. LinkedIn Learning, Udemy)
  • Access to GoFluent - platform for foreign languages learning
  • DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
  • Employee Referral Program - financial bonus for the referrer for successful candidate recommendation
  • Opportunity to join the numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)
  • Dixi Cool activities: trips, sports and wellness events, discounts for cultural events
  • Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangable for prizes)
  • Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)

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