Storage Operations Engineer with Cisco SAN

2 dni temu


Warsaw, Polska myGwork Pełny etat
About the Role

We are seeking a highly skilled Storage Operations Engineer to join our team at Hitachi Vantara. As a Storage Operations Engineer, you will be responsible for delivering Storage as a Service (StaaS) to our clients based on agreed SLAs, maintaining high customer satisfaction.

Key Responsibilities
  • Support an L2/L3 operations team responsible for delivering Storage as a Service (StaaS) to a specific client based on agreed SLAs, maintaining high customer satisfaction.
  • Involved in daily operations, complex incidents and problem resolution and will build a technical gateway to Hitachi Vantara's delivery organisation and introduce of new methods, tools and technologies based on the corporate availability to the team, to increase the efficiency of storage operations.
  • Managing the integration of selected innovations into daily operations is part of the role as well as contribution to increasing the level of automation.
  • Guarantees the stability and seamless operation of Hitachi Vanara's storage estate, specifically the block and unified storage.
Requirements
  • Minimum of 1 year of client systems support and minimum of 5 years of IT work experience.
  • Must demonstrate a strong understanding of Block and Unified storage concepts and software.
  • Wide experience in Infrastructure environments/architectures (Storage, virtualization, Compute).
  • Understanding of IT Service Management processes and methods (ITIL).
  • Ability to work with minimal supervision - self-motivated and self-contained.
  • Analytical and problem-resolving attitude.
  • Programming/Scripting Capabilities.
  • Demonstrated ability to multi-task and prioritize following changing deadlines and priorities.
  • Willing to learn and pick up new technologies quickly.
  • Communicating highly technical information adequately to both technical and non-technical personnel.
  • Fluent in written and spoken English language.
About Us

We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society.

Championing diversity, equity, and inclusion are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings.



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