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Operations Coordinator for Professional Designations

1 tydzień temu


Gdańsk, Pomerania, Polska Broadridge Pełny etat
Fiduciary Education and Training
Broadridge Fi360 provides expert-designed programs and comprehensive resources to empower investment professionals. Our goal is to help professionals meet the highest standards of fiduciary responsibility.

AIF Designation Benefits
The AIF Designation represents a deep understanding of fiduciary standards and the ability to implement these practices into the investment process. AIF Designees are recognized for their commitment to acting in the best interests of their clients.

Job Duties
This role involves providing guidance and support to candidates throughout their certification journey, handling overdue phone calls, auditing new and renewing designees, completing relevant invoicing processes, and addressing participant issues professionally. Additionally, you will help manage conversion reporting and communications, conduct virtual distribution of welcome packets for new designees, and support campaigns for inactive designees to re-engage them into the program.

Reporting and Data Analysis
This role requires managing and analyzing product survey data to inform program improvements, helping maintain an enterprise approval list for designations, tracking and managing reporting data from CE webinars, and maintaining accurate tracking of Key Performance Indicators to support business leaders.

Marketing Collaboration
You will support marketing efforts through the creation of codes, enrollment guides, and supplemental materials, generate and distribute designee lists for various stakeholders, and support campaigns for marketing agreements with enterprise clients.

Requirements
To be successful in this role, you should have 1+ years of experience in an operational or support role, including professional phone and email correspondence. You should also possess high-level English proficiency for effective communication, excellent customer service skills, and strong working knowledge of Excel and MS Suite applications.