Aktualne oferty pracy związane z Social Media Customer Experience Expert - Warszawa, Mazovia - Grammarly, Inc.
-
Social Media Customer Experience Manager
17 godzin temu
Warszawa, Mazovia, Polska Grammarly, Inc. Pełny etatAs a Digital Care Representative for Grammarly, you will play a crucial role in shaping the customer experience and ensuring that our users receive exceptional support across various social media channels.The ideal candidate will have:Outstanding communication and interpersonal skills.Strong problem-solving abilities and attention to detail.A passion for...
-
Social Media Specialist
6 dni temu
Warszawa, Mazovia, Polska Royal York Property Management, inc. Pełny etatCareers At Royal YorkProperty ManagementJoin The Innovation Leaders In Property ManagementSocial Media SpecialistSocial Media SpecialistCompensationTo be determined based on work experience and qualifications.Essential tools, training, and skills developmentJoin a skilled and successful teamCompetitive pay with unlimited earning potentialClear career...
-
Social Media Manager
4 dni temu
Warszawa, Mazovia, Polska Vondel Digital Pełny etatGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Vondel Digital.Communications Strategist, European Market Expansion, Digital Marketing, and Brand DevelopmentAt Vondel Digital, we believe in the power of connection. As a leading marketing agency, we thrive on creativity, innovation, and delivering exceptional...
-
Social Media
6 dni temu
Warszawa, Mazovia, Polska Cashify Pełny etatSocial Media & Influencer Marketing Manager with Romanian Language Skills1 week ago Be among the first 25 applicantsAbout Cashify:Cashify, a leading brand in the Polish market, is expanding its operations to Romania by establishing a network of cryptocurrency exchange offices. We are looking for a self-reliant Social Media Manager to manage our social media...
-
Social Media Content Manager
4 dni temu
Warszawa, Mazovia, Polska Vondel Digital Pełny etatWe believe in the power of connection at Vondel Digital, a leading marketing agency that excels in creativity, innovation, and delivering exceptional results for our clients.Job SummaryWe're looking for an experienced Social Media Manager to join our team. In this role, you'll develop and implement social media strategies to boost client visibility and meet...
-
Social Media Manager
3 dni temu
Warszawa, Mazovia, Polska Goldman Recruitment Pełny etatFor our Client, a global company in the professional services industry, we are seeking an experienced Social Media Manager to lead the firm's global social media strategy and execution. This role will be responsible for coordinating the development and delivery of the firm's social media platforms, ensuring best practices, consistency, and engagement across...
-
Social Media Manager
21 godzin temu
Warszawa, Mazovia, Polska Philips International Pełny etatAbout Philips InternationalWe are a health technology company dedicated to making a positive impact on people's lives. As a Social Media Manager, you will play a crucial role in shaping our brand's online presence and driving engagement with our audience. This is an exciting opportunity to work with a dynamic team and contribute to the success of our social...
-
Social Media Specialist @
3 tygodni temu
Warszawa, Mazovia, Polska Britenet Pełny etatAs a Social Media Specialist, you will be responsible for managing and executing our social media strategy on various platforms: Facebook, Instagram and with a particular focus on LinkedIn. This role includes creating both organic and paid campaigns, developing engaging content and analyzing performance metrics to optimize our social media efforts....
-
Remote Social Media Manager
1 tydzień temu
Warszawa, Mazovia, Polska TN Poland Pełny etatRemote Social Media Manager (Russian/Ukrainian and Advanced English are required), WarsawClient:U Trust Insurance Agency LLCLocation:Warsaw, PolandJob Category:OtherEU work permit required:YesJob Reference:9bcf5e386944Job Description:About Us:U Trust Insurance Agency LLC is a leading insurance brokerage operating across 31 U.S. states. We specialize in...
-
Remote Social Media Manager
1 tydzień temu
Warszawa, Mazovia, Polska U Trust Insurance Agency LLC Pełny etatSocial network you want to login/join with:Remote Social Media Manager (Russian/Ukrainian and Advanced English are required), WarszawaLocation: WarszawaJob Category: Marketing & PREU work permit required: YesJob Reference: cv8sw8yo-182039Job Views: 1Posted: 23.03.2025Expiry Date: 07.05.2025Job Description:About Us:U Trust Insurance Agency LLC is a leading...
-
Social Media Specialist @
3 dni temu
Warszawa, Mazovia, Polska Britenet Pełny etatAs a Social Media Specialist, you will be responsible for managing and executing our social media strategy on various platforms: Facebook, Instagram and with a particular focus on LinkedIn. This role includes creating both organic and paid campaigns, developing engaging content and analyzing performance metrics to optimize our social media...
-
Global Social Media Lead
11 godzin temu
Warszawa, Mazovia, Polska Goldman Recruitment Pełny etatWe are seeking a Global Social Media Lead to join our team at Goldman Recruitment. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive social media strategy that drives audience growth, engagement, and visibility.This role involves managing and maintaining our global social media platforms,...
-
Social Media Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Britenet Pełny etatDirect message the job poster from BritenetIT Recruitment Specialist | Outsourcing | EB | PsychologyAs a Social Media Specialist, you will be responsible for managing and executing our social media strategy on various platforms: Facebook, Instagram and with a particular focus on LinkedIn. This role includes creating both organic and paid campaigns,...
-
Social Media Manager
6 dni temu
Warszawa, Mazovia, Polska ESL FACEIT Group - EFG Pełny etatPlease note: This position is remote and available only within the EU region. Candidates must be in the EU and eligible to work in the region to be considered for this role. We do not provide Visa Sponsorships.Are you ready for a Game-Changing Career Experience?At EFG (ESL FACEIT Group) we create worlds beyond gameplay, where players and fans become a...
-
Social Media Marketing Professional
21 godzin temu
Warszawa, Mazovia, Polska TN Poland Pełny etatWe are seeking a highly motivated Social Media Marketing Professional to lead our online presence across various platforms.Job Description:The ideal candidate will be responsible for developing and executing innovative social media campaigns, creating engaging content, monitoring engagement, and analyzing performance using tools like Google Analytics and...
-
Customer Care Specialist for Social Media Hybrid
1 tydzień temu
Warszawa, Mazovia, Polska Grammarly, Inc. Pełny etatGrammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.About GrammarlyGrammarly is the world's leading AI writing assistance company trusted by over 40 million people...
-
Social Media Campaign Lead
2 dni temu
Warszawa, Mazovia, Polska AirHelp Pełny etatSocial Media Advertising ManagerAt AirHelp, we're passionate about improving the experience of travelers worldwide. As a Social Media Advertising Manager, you'll play a key role in driving revenue growth through performance-driven marketing.In this role, you'll be responsible for planning, executing, and managing paid social campaigns across multiple...
-
Marketingowiec Social Media
5 godzin temu
Warszawa, Mazovia, Polska GOMEZ Pełny etatStanowisko pracy Specjalisty ds. Social Media:Szanowni Państwo,Jesteśmy między innymi specjalistą odpowiedzialnym za: Kreowanie strategii marketingowej w mediach społecznościowych; Prowadzenie profilu społecznościowego GOMEZ; Wdrażanie strategii marketingowych na platformach social media.Dołącz do naszego zespołu!Ciekawe informacje o poszukiwanym...
-
Influencer & Social Media Manager, Poland Native
4 tygodni temu
Warszawa, Mazovia, Polska Findasense Pełny etatThe RoleThe Influencer & Social Media Manager is responsible for coordinating all the agencies in charge of the influencer and social media across a selection of countries. The Influencer & Social Media Manager takes care of influencer agency management and serves as an expert for social media activities for the assigned countries to help them achieve their...
-
Social Media Narrative Architect
3 dni temu
Warszawa, Mazovia, Polska MGL sp. z o.o. Pełny etatWe are looking for a skilled Social Media Manager to lead our digital transformation at MGL sp. z o.o. As the Social Media Maestro, you will shape the digital presence of our luxury perfume brand, BOHOBOCO PERFUME, and create an immersive experience that resonates with our global audience.Your key responsibilities will include developing a comprehensive...
Social Media Customer Experience Expert
7 dni temu
About the Role
At Grammarly, we are looking for a highly skilled and empathetic Social Media Customer Experience Expert to join our team. This role will be responsible for leading the transformation of customer experience with innovative customer care on social media platforms.
The ideal candidate will have excellent English writing and speaking skills, experience assisting others, and a solid understanding of tone matching. They will be able to craft tight, on-brand messages while using creative engagement tactics to enhance user experience.
This role collaborates with teams across the company, especially Marketing, gaining hands-on experience in cross-functional teamwork. If you're looking for a role where you can grow, strengthen your collaboration skills, and make a real impact, this is it.
Key Responsibilities- Provide quick, high-quality responses across social channels to support Grammarly users.
- Enhance user interactions by incorporating surprise-and-delight marketing where appropriate.
- Manage and organize social media requests, sorting, tagging, and escalating as needed.
- Develop expertise in handling high-impact brand interactions.
- Monitor social sentiment, identifying trends and engagement opportunities.
- First 30 Days: Complete company onboarding, learn key tools and workflows, and pass initial training.
- Month Two: Finish General Support training, start Social Support training, and learn platform-specific engagement strategies.
- Month Three: Gain a solid knowledge of tools, workflows, and product offerings. Gradually start independent work on tickets and on social platforms, with speed and quality scores trending up.
- Month Six: Meet key performance targets by providing fast, accurate, and empathetic support. Take ownership of inbound social requests and contribute to user retention.
- Month Nine: Support users across all social channels, help improve team efficiency through process optimizations, and suggest workflow improvements.
- Year One: Handle all types of user requests and consistently deliver high-quality support. Take on more responsibilities and complete more tasks aimed at improving team efficiency.
