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Senior Support Engineer with Spanish Language Skills
1 tydzień temu
WIPRO IT SERVICES POLAND Sp. z o.o. is seeking a Senior Support Engineer with Spanish language skills to join our team in Barcelona, Spain. The successful candidate will be responsible for providing technical support to customers, managing customer expectations, and communicating with other parts of the team and third-party suppliers.
The ideal candidate will have 5+ years of experience with Visual Basic 6, .Net, and SQL Server, as well as strong risk management and escalation handling experience. They will also possess good team management and leadership skills, stockholder management and reporting skills, and strong ITIL knowledge and process implementation experience.
Key Responsibilities
* Interact with customers on reported issues and manage customer expectations
* Communicate with other parts of the team and third-party suppliers to ensure business needs are met
* Provide L2 and L3 Support for incidents, service requests, and enhancements
* Require strong technical and functional expertise in the applications being supported
Benefits
* Multisport Card
This is an excellent opportunity for a skilled Technical Lead to join our team and advance their technical career while relocating to Barcelona, Spain.
