Customer Acquisition Specialist
5 dni temu
At Strategy, we are on a mission to revolutionize the way organizations approach their treasury reserve strategy. As a Customer Renewals Manager, you will play a crucial role in monitoring and tracking subscription and contract renewal dates. You will work closely with our Sales, Customer Success, Product Development, and Marketing teams to align on account strategies and objectives.
Your key responsibilities will include:
- Negotiate renewal terms and pricing
- Manage all aspects of the contract renewal process, including quoting, negotiated paperwork, customer PO/approval process, and follow-up on late payments
- Collaborate with the legal team for contract negotiations and agreements
- Develop engagement strategies to inform customers about product updates, enhancements, and best practices
- Implement strategies to defend against customer churn rates
You will also be responsible for creating and maintaining accurate renewal forecasts to help the company plan its revenue goals. A strong analytical skill set and ability to identify areas for improvement are essential for this role.
We are looking for a self-starter with an enthusiastic personality who can foster a positive work environment. If you have a client-focused attitude, excellent communication skills, and experience working with customers, we encourage you to apply.
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