Senior Customer Service Manager

10 godzin temu


Wrocław, Województwo dolnośląskie, Polska Goldman Recruitment Pełny etat

As a Team Supervisor, you will lead a dynamic team of approximately 15 specialists in accounting customer service to achieve outstanding results. You will also coordinate and optimize daily team activities with a focus on continuous improvement, delivering on goals, exceeding KPIs, and maintaining exceptional adherence to SLA standards.

Key Responsibilities:

  • Lead and inspire a dynamic team
  • Coordinate and optimize daily team activities
  • Actively coach and mentor team members
  • Collaborate in recruitment processes
  • Drive innovation by identifying opportunities for process improvements

Benefits:

  • International projects
  • Training budget
  • Private healthcare
  • Sport subscription
  • No dress code


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