Technical Support Agent
2 tygodni temu
We are seeking a highly skilled Technical Support Agent to join our team at TN Poland. In this role, you will be responsible for handling B2B and B2C clients on inbound calls as first and second-line support, addressing contract and billing inquiries thoroughly and efficiently, dealing with outbound calls for administrative tasks, and providing assistance via phone, email, or chat.
The ideal candidate will possess fluency in Norwegian Language, C1 level or higher, and English Language, B2 level or higher, attention to detail and problem-solving skills, service-oriented thinking with a focus on customer experience, minimum 6 months of experience in customer service, and experience in performing soft selling and upselling.
In addition to these requirements, the successful candidate will also have strong interpersonal skills, including communicative abilities, interpretation skills, confidence, pleasantness, energy, helpfulness, trustworthiness, efficiency, organization, punctuality, flexibility, good listening skills, precision, willingness to acquire new knowledge, and a service-oriented attitude.
As a valued member of our team, you will enjoy a range of benefits, including a dynamic work environment in a dynamic international company, opportunity within a company with a solid track record of performance, a role that offers a breadth of learning opportunities, and much more.
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Revalize Software Agent
1 tydzień temu
Poznań, Greater Poland PRO from Revalize Pełny etatRevalize Software AgentWe are looking for a skilled and dedicated Revalize Software Agent to join our team. As a Revalize Software Agent, you will be responsible for providing superior software support to our clients and ensuring their success with our proprietary software solutions.Key Responsibilities:Provide expert technical support for our customers via...
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BPO Customer Service Agent
3 dni temu
Poznań, Greater Poland TN Poland Pełny etatWe are seeking a highly skilled BPO Customer Service Agent to join our team in Warsaw, Poland. As a BPO Customer Service Agent, you will be responsible for handling inbound calls from B2B and B2C clients, providing support via phone, email, or chat, and resolving customer complaints in a timely and professional manner.About the Role:We are looking for an...
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Technical Support Expert
2 tygodni temu
Poznań, Greater Poland TN Poland Pełny etatAbout the Job:As a Technical Support Expert at TN Poland, you will be responsible for resolving complex technical issues and providing expert support to customers worldwide. You will collaborate with colleagues to ensure seamless support and participate in ongoing training and development programs.Key Responsibilities:Resolving technical issues and providing...
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Technical Support Specialist
6 dni temu
Poznań, Greater Poland CSHARK Pełny etatJob Description:We are seeking a skilled Customer Support Engineer to join our team. As a key member of our technical support group, you will be responsible for delivering high-quality technical support to clients across the EMEA region.Responsibilities:Delivering exceptional technical support to customers via phone and emailMaintaining and supporting...
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Technical Support Specialist
5 dni temu
Poznań, Greater Poland SQUARE ONE RESOURCES sp. z o.o. Pełny etatJob DescriptionAt SQUARE ONE RESOURCES sp. z o.o., we are seeking a highly skilled Tier 3 Support Engineer to join our team.This role is ideal for individuals who enjoy troubleshooting complex technical issues and providing timely solutions to customers and internal teams.Key Responsibilities:Resolve Complex Issues: Work closely with customers, software...
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Technical Support Specialist
18 godzin temu
Poznań, Greater Poland TN Poland Pełny etatJob DescriptionWe are seeking a detail-oriented and technically skilled professional to join our Global Technology Empowerment Department. As a Technical Support Specialist, you will play a crucial role in providing remote and on-site technical support for global product issues.Your mission is to become an integral part of our team, working on global...
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Junior Technical Support Specialist
2 tygodni temu
Poznań, Greater Poland Indicor, LLC Pełny etatIndicor, LLC seeks a Junior Technical Support Specialist to join our team. This role involves working closely with customers to resolve technical issues, maintaining accurate records, and collaborating with colleagues to achieve business objectives.Key Responsibilities:Respond to customer inquiries and provide technical support via phone, email, or...
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Technical Support Specialist
1 tydzień temu
Poznań, Greater Poland Revalize Pełny etatRevalize is a global leader in sector-specific software solutions that help manufacturers optimize revenue operations. We build the software and technology that powers sales of manufactured, complex products.About UsWe serve over 8,000 customers across the globe, offering them industry-leading solutions for product selection, CPQ, PIM, visualization, and...
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Technical Support Specialist German Market
5 dni temu
Poznań, Greater Poland Dürr Group Pełny etatJob SummaryWe are looking for a Technical Support Specialist German Market to provide expert technical support to our sales team in Germany.As a Technical Support Specialist, you will work closely with our Senior Sales Managers to resolve technical issues, provide configuration advice, and ensure seamless delivery of products and services to our...
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Technical Support Specialist
1 tydzień temu
Poznań, Greater Poland Viseven Group Pełny etatViseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry.The company's solutions, products, and services are actively...
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Technical Support Specialist
18 godzin temu
Poznań, Greater Poland TN Poland Pełny etatTN Poland is seeking a highly skilled Technical Support Specialist to join our dynamic team. This role offers the opportunity to work with cutting-edge technologies and contribute to groundbreaking projects in Investment Banking.Your Key ResponsibilitiesManage production support processes and procedures, including Change, Incident, Problem, and Service...
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Technical Support Engineer
19 godzin temu
Poznań, Greater Poland TN Poland Pełny etatSocial network you want to login/join with:Client:Sungrow - EMEALocation:Job Category:OtherEU work permit required:YesJob Reference:374c5773e1f0Job Views:3Posted:19.04.2025Expiry Date:03.06.2025Job Description:Your missionIn this role you will become a part of the Sungrow's Global Technology Empowerment Department and will work on global projects...
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Multilingual Customer Support Agent
18 godzin temu
Poznań, Greater Poland TN Poland Pełny etatCareer Opportunities at TN PolandMultilingual Customer Support AgentAbout the Position:This role involves providing exceptional customer support in multiple languages, including French and English.Key Responsibilities:Communicate effectively with customers through various channels;Resolve customer complaints and concerns in a fair and efficient manner;Work...
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Submission Technical Support Expert
2 dni temu
Poznań, Greater Poland GlaxoSmithKline Pełny etatKey ResponsibilitiesDeliver complex submission packages independently, to agreed schedule and technical specificationSupport creation and management of content plans - system structures holding documents for a submissionAssemble, link and publish submission packages that meet Regulatory Authority technical standards and GSK requirements and schedulesCheck...
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Technical Support and Service Role
5 dni temu
Poznań, Greater Poland TN Poland Pełny etatRole OverviewThe role of a Customer Advisor at TN Poland involves providing exceptional support to clients, resolving issues, and maintaining a positive customer experience. As a customer-facing representative, you will be responsible for delivering technical support to customers, handling inbound and outbound calls, and providing assistance via multiple...
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MSP CX Technical Support Lead
1 tydzień temu
Poznań, Greater Poland Amazon Pełny etatIn this challenging role, you will be responsible for leading the MSP CX team in providing technical support to internal customers utilizing advanced robotics technology. You will work closely with product development, manufacturing, and site-level reliability teams to identify and resolve mechanical and system issues.Responsibilities:Develop and implement...
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Global Technical Support Engineer
4 tygodni temu
Poznań, Greater Poland TN Poland Pełny etatSocial network you want to login/join with:Client:PayULocation:Job Category:OtherEU work permit required:YesJob Reference:9700b37f04b7Job Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East...
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Global Technical Support Engineer
3 tygodni temu
Poznań, Greater Poland PayU Payments Private Limited Pełny etatAbout PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world, is redefining the way people buy and sell online for our 300,000+ merchants and millions of consumers.As a leading...
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Support Agent for Global Brand
2 tygodni temu
Poznań, Greater Poland Teleperformance Poland Pełny etatDiscover Your PotentialWe're looking for talented individuals like you to join our team as customer support agents. In this role, you'll have the chance to work with a global brand, develop your skills, and make a real difference in people's lives.About the JobThis is a fantastic opportunity to start or further develop your career in customer service. You'll...
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Poznań, Greater Poland Conectys Pełny etatWe're seeking a highly skilled Technical Support Expert to join our Operations team. As a key member of our organization, you will engage with customers in Sweden and provide top-notch support for their technical issues.In this role, you'll be responsible for providing best-in-class customer service, resolving product or service problems, and handling...