Logistics Coordinator with Italian Language Skills

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska C.H. Robinson Pełny etat

C.H. Robinson is seeking a skilled Logistics Representative to enhance our TMC team in Wroclaw. In this role, you will drive operational excellence, build client relationships, and identify cost-saving opportunities within our global transportation network. Your passion for logistics, fluency in Italian, and proactive mindset will enable you to deliver exceptional service and drive continuous improvement.

Responsibilities:

  • Build relationships with customer contacts to execute day-to-day transportation needs.
  • Proactively monitor, manage, and follow up on shipment daily exceptions.
  • Manage service failures with transportation service providers and work with customers to resolve any potential issues.
  • Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.).
  • Provide prompt and professional response to customer's requests for additional information.
  • Hit tactical and operational KPI targets (Quality and Productivity Metrics).
  • Manage reconciliation of weekly financial reports.
  • Responsible for running and improving reports on daily shipment activities.
  • Identify and implement operational efficiency gains.
  • Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.).
  • Collect, sort, and distribute operational information to the internal team.

Qualifications:

  • 2-5 years of work experience in a similar role (European Logistics) or a university degree in the area of Logistics or Business.
  • Fluency in Italian and English is a must for this role.
  • Willingness to create and adhere to process and plan.
  • Ability to solve problems in an effective and efficient manner.
  • Ability to think creatively and be flexible.
  • Ability to work in a stressful, team-oriented, and fast-paced environment.
  • Friendly, customer-service attitude.
  • Knowledgeable in Microsoft Outlook, Excel, and PowerPoint.
  • Detail-oriented and strong communication skills.

What We Offer:

  • Real opportunities to grow your talent in a fast-moving, global organization.
  • A fun, open, and inclusive workplace that encourages innovative thinking.
  • Possibility to develop your language skills in our multilingual offices.
  • Opportunities for professional growth with access to training platforms like Percipio and GoFluent.
  • Comprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life insurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment.

At C.H. Robinson, we value diversity and inclusion in our workplace. If you are a motivated individual with a passion for logistics, we encourage you to apply for this exciting opportunity.

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