Customer Service Representative with Italian Language Skills

3 tygodni temu


Wrocław, Województwo dolnośląskie, Polska Grafton Recruitment Sp. z o.o. Pełny etat

For our client, a leading airline company, we are seeking a Customer Care Specialist with Italian language skills to join their international team.

Main Responsibilities:

  • Providing friendly customer support via phone calls
  • Answering passengers' queries, such as rebooking and ticketing
  • Managing reservations and refunds in the system
  • Supporting other departments in their activities

On-site work from our office in Wrocław.

Requirements:

  • Fluency in English
  • Knowledge of Italian on a minimum B2/C1 level
  • Strong communication and problem-solving skills
  • Customer-oriented approach

Benefits:

  • Stable employment in a dynamic and international environment
  • Private medical care and life insurance
  • Traveller package with discounts for flight tickets
  • Implementation training and additional 2 weeks of mentoring
  • Relocation assistance from abroad

By applying to this job posting, published as part of our cooperation with Grafton Recruitment Sp. z o.o. and Grafton Recruitment Services sp. z o.o. (formerly Kelly Services Poland sp. z o.o.), you agree to the processing of your personal data contained in the recruitment application for the purpose of recruitment to the position indicated in the job posting.

We inform you that our internal procedure for reporting violations of the law and taking subsequent actions (Procedure for reporting whistleblowers) is available on our website at https://pl.grafton.com/pl/o-nas/sygnalisci. You can report violations in accordance with the Procedure at the following address: https://gigroupholding.vco.ey.com/

For more information on the processing of your personal data, please visit https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych

Grafton Recruitment Sp. z o.o. is a Recruitment Agency No. 20329



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