Customer Service Representative with German Language Skills

4 tygodni temu


Wrocław, Województwo dolnośląskie, Polska Limango Pełny etat

About the Role

We are seeking a highly skilled Customer Service Representative with excellent German language skills to join our team at Limango. As a Customer Service Representative, you will be responsible for responding to customer inquiries via email, ensuring customer satisfaction, and achieving business goals.

Key Responsibilities

  • Respond to customer inquiries via email
  • Process claims and payments
  • Contact partners

Requirements

  • Very good German skills, both spoken and written (min. B2 level)
  • Experience in customer service is an asset (preferably in the e-commerce sector)
  • Willingness and passion for working with customers
  • Customer inquiries are always dealt with extremely carefully and on an individual basis
  • Positive attitude towards the world and people
  • Independence in solving queries
  • Team-oriented approach
  • Openness to work fixed hours within the time window of 8:00 am - 8:00 pm and also to work on weekends

What We Offer

  • Private healthcare
  • Language classes
  • Remote work and flexible working hours
  • Office in the center of Wrocław
  • Fruit Mondays
  • Company events

Why Join Us

  • Interesting and challenging work in the dynamic environment of the Internet industry
  • The possibility of real shaping of the business
  • Gaining experience in an international team, operating in different European markets


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