Customer Service Representative with Dutch Language Skills
2 tygodni temu
At Limango, we're a dynamic e-commerce company with a strong presence in the Netherlands and Germany, part of the OTTO Group, a leading European e-commerce company. We're the go-to shopping platform for a vast selection of products for the whole family.
We value work-life balance and foster a culture of respect, trust, and equality. If you share these values, you might find your perfect fit with us.
Your Role and Key Responsibilities- Resolve customer service issues efficiently and effectively.
- Participate actively in internal company projects.
- Optimize and improve internal customer service processes.
- Develop instructions and processes.
- Handle and process customer complaints.
- Process customer payments.
- Report and handle technical errors related to customer service.
- Exchange information with external transport service providers.
- Excellent Dutch language skills, both spoken and written (minimum B2 level).
- Knowledge of English is a plus.
- Experience in customer service.
- Strong communication and problem-solving skills.
Private healthcare for you and your loved ones.
Access to top specialists.
English and German language classes.
Flexible working hours and remote work options.
Our office is located in the heart of Wrocław, close to a cinema, fitness club, and various lunch options.
Fruit Mondays and a well-stocked office with snacks.
Company events and outings.
You can count on:
- Challenging work in a dynamic e-commerce environment.
- The opportunity to shape the business and take on responsibilities.
- Gaining experience in an international team operating across European markets.
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