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Customer Service Representative

1 miesiąc temu


Wrocław, Województwo dolnośląskie, Polska THG Pełny etat
About the Role

We are seeking a highly skilled Dutch-speaking customer service representative to join our team in Wroclaw, Poland.

This is a 3-month fixed-term contract with a shift pattern of 9am-5pm / 1pm-9pm, including one weekend in every three. The successful candidate will be the first point of contact for customers across renowned brands like Look Fantastic, My Protein, GlossyBox, and many more.

As a customer service representative, you will engage with customers in a professional and friendly manner, offering expert advice tailored to their needs. Depending on the division you support, you might provide insights on skincare routines, makeup tips, nutritional guidance, protein intake, and more.

The ideal candidate will have strong written and verbal communication skills, fluency in Dutch, a positive attitude, and a desire to learn and develop new skills.

Our company offers a comprehensive benefits package, including staff discounts on THG brands, employee saving scheme, private pension scheme, 25 days annual leave, buy back your time scheme, birthday leave, volunteer leave, free parking, and tech scheme.

At THG, we pride ourselves on being a Disability Confident Committed employer. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to the recruitment process.

Estimated salary: €24,000 - €30,000 per annum, depending on experience and qualifications.