Aktualne oferty pracy związane z Technical Support Specialist - Wrocław, Województwo dolnośląskie - Genpact
-
Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etatJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Hemmersbach. As a key member of our service desk, you will provide exceptional IT support to end users worldwide.Key Responsibilities:Provide timely and effective technical assistance to end users via phone, email, and chatAnalyze and troubleshoot application/OS...
-
Technical Support Specialist with German Language Skills
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etatAs a Technical Support Specialist at Hemmersbach, you will play a critical role in providing top-notch IT support to our global client base. This exciting opportunity requires excellent problem-solving skills, a strong understanding of technical concepts, and the ability to work effectively in a fast-paced environment.Job DescriptionOur ideal candidate will...
-
Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etatJob Description:We are seeking a skilled Technical Support Specialist to join our team at Hemmersbach.Job Summary:The successful candidate will provide exceptional IT support to our global customers, analyzing and troubleshooting application/OS problems, managing tickets in our ticketing system, and working on 8-hour shifts from our office in Wrocław.Key...
-
Help Desk Specialist with Multilingual Support
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etatJob DescriptionWe are seeking a highly skilled Help Desk Specialist to join our team at Hemmersbach. As a Service Desk Agent, you will provide technical support to end users located globally, analyzing and troubleshooting application/OS problems, and monitoring ticket timelines (SLAs).Responsibilities:Provide IT support via phone, email, and chat to end...
-
IT Support Specialist for Electronic Trading Platforms
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Tap Pełny etatJob OverviewWe are seeking a highly skilled Technical Support Specialist to handle all technical aspects related to electronic trading software at Tap.The successful candidate will be responsible for delivering, customizing, and supporting cutting-edge software products for the financial trading industry. With a strong understanding of application processes...
-
Technical Support Specialist for Financial Trading Software
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Tap Pełny etatAre you looking for a long-term project that offers stability and growth opportunities?We are seeking a skilled Application Support Engineer to join our team at Tap.This is an exciting opportunity to work on cutting-edge software products for the financial trading industry.As an Application Support Engineer, you will be responsible for delivering,...
-
Gaming Community Support Specialist
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Instreamly P.S.A. Pełny etatUnlock Your Gaming Potential as a Junior Community SpecialistWe are seeking a motivated and creative Junior Community Specialist to join our Streamer Success team at inStreamly P.S.A.This is an exceptional opportunity for someone passionate about gaming and community management to contribute to the growth of our platform.About Us:inStreamly P.S.A. is a...
-
Devops Specialist
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Capgemini Polska Pełny etatAbout the RoleWe are seeking a skilled DevOps specialist to join our team in Wrocław, Poland. As a key member of our development and operations team, you will play a critical role in implementing DevOps practices using Java and Maven.Key Responsibilities:Investigate and configure Grafana monitoring for automotive clients;Maintain and create dashboards,...
-
IT Support Specialist
2 miesięcy temu
Wrocław, dolnośląskie, Polska Axabee Pełny etatCześć, jesteśmy Axabee Tworzymy kompleksowe, wydajne rozwiązania e-commerce, efekty naszej pracy są widoczne tu i teraz. Rozwijamy się i poszukujemy kolejnych Pasjonatów technologii, którzy zasilą nasze szeregi. Pomóż nam realizować ambitne cele dołączając do naszego zespołu!Obecnie do naszego zespołu poszukujemy osoby na stanowisko IT...
-
Technical Hardware Specialist
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Clone Incorporated Pełny etatCompany OverviewClone Incorporated is a cutting-edge company at the forefront of innovation. We are dedicated to pushing the boundaries of technology and harnessing its potential.Salary$60,000 - $80,000 per annum, depending on experience. Job DescriptionWe are seeking a meticulous individual with a passion for technology to join our team as a Test Station...
-
Automation Engineer Transformation Specialist
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Hays Poland Pełny etatRole OverviewThis Automation Engineer Transformation Specialist position offers a unique opportunity to leverage your technical expertise in software commissioning and maintenance, supporting our clients across the globe.
-
Wrocław, Województwo dolnośląskie, Polska OLYMPUS Business Services sp. z o.o. Pełny etatJob DescriptionHR Operations Specialist with GermanYour primary responsibilities include providing comprehensive HR support to Olympus employees in German-speaking countries.You will actively participate in transition processes from respective countries in scope, ensuring seamless integration and effective communication.Administration of employee lifecycle...
-
Power Platform Technical Director
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska PPG Global Business Services Poland Sp. Z O.o. Pełny etatAbout ProjectWe're seeking a seasoned Power Platform expert to drive our strategic vision and lead complex projects.In the first month, you'll become familiar with our internal processes, platform environment, and release workflows.Within six months, you'll take charge of key platform components (finance and HR) and become a technical authority within our...
-
Automotive Business Transformation Specialist
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Link Group Pełny etatWe are looking for a highly motivated and detail-oriented Automotive Business Transformation Specialist to join our dynamic team at Link Group.Job Summary:The successful candidate will have the opportunity to work with leading companies in the automotive sector, delivering digital transformation projects and implementing cutting-edge solutions.About You:You...
-
Chat Support Specialist with Latvian language
2 miesięcy temu
Wrocław, dolnośląskie, Polska Unique People Sp. z o.o. Pełny etatUnique People Employment Agency with the number 15946 provides a comprehensive range of recruitment services for all companies of the CCIG Group, which is the largest company in the Call and Contact Center industry in Poland. The job offer is created especially for you!We are currently looking for Latvian speakers for Customer Chat Support for one of our...
-
Chat Support Specialist with Estonian language
2 miesięcy temu
Wrocław, dolnośląskie, Polska Unique People Sp. z o.o. Pełny etatUnique People Employment Agency with the number 15946 provides a comprehensive range of recruitment services for all companies of the CCIG Group, which is the largest company in the Call and Contact Center Industry in Poland.The job offer is created especially for you!We are currently looking for Estonian speakers for Customer Chat Support for one of our...
-
Chat Support Specialist with Slovenian language
2 miesięcy temu
Wrocław, dolnośląskie, Polska Unique People Sp. z o.o. Pełny etatUnique People Employment Agency with the number 15946 provides a comprehensive range of recruitment services for all companies of the CCIG Group, which is the largest company in the Call and Contact Center industry in Poland. The job offer is created especially for you!We are currently looking for Slovenian speakers for Customer Chat Support for one of our...
-
Chat Support Specialist with Bulgarian language
2 miesięcy temu
Wrocław, dolnośląskie, Polska Unique People Sp. z o.o. Pełny etatUnique People Employment Agency with the number 15946 provides a comprehensive range of recruitment services for all companies of the CCIG Group, which is the largest company in the Call and Contact Center Industry in Poland. The job offer is created especially for you!We are currently looking for Bulgarian speakers for Customer Chat Support for one of our...
-
Cloud Infrastructure Innovation Specialist
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Infor Pełny etatAbout the RoleWe are seeking a highly skilled Cloud Infrastructure Innovation Specialist to join our team. As a key member of our Infor Managed Services team, you will be responsible for providing break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions.
-
Client Service Specialist Associate
1 miesiąc temu
Wrocław, dolnośląskie, Polska Infor Pełny etatDescription & RequirementsThe Client Service Specialist team seeks a motivated individual who is good with customer relationship management and possesses excellent skills in verbal and written communication. The Client Service Specialist, Associate will be a contributing member of this team dealing with various technical troubleshooting experiences for...
Technical Support Specialist
1 miesiąc temu
At Genpact, we're shaping the future by delivering outcomes that matter. Our 125,000+ people across 30+ countries are driven by curiosity, entrepreneurial spirit, and a passion for creating lasting value for clients.
We invite applications for the role of Technical Remote Support Engineer –Domain Trainee – Italian- Hybrid Wroclaw
Job Description:This is a unique opportunity to join our Technical Services Department as a Technical Remote Support Engineer (L2) specializing in medical devices. You will be responsible for:
- Providing technical support on complex customer inquiries received from Level 1 Remote Support, Contract & Service Partners, Field Services
- Supporting Level 1 specialists within the hotline for daily business operations
- Interfacing with Technical Services areas such as Quality, Development, Experts Groups, and related teams
- Ensuring compliance and improvement of business metrics
As part of this role, you will also contribute to continuous improvement of internal processes and documents for Technical Services. We offer a stable job environment with employees from over 30 countries.
Responsibilities:- Coverage of the hotline in specified times according to the schedule created by the team lead
- Early and late duty in specified times, including weekends and holidays, as well as on-call duties
- Independent takeover and processing of tasks from the queues that belong to the work area in compliance with priorities
- Supporting the remote team and rolling out software products
- Active communication with partners and customers
- Participation in projects with stakeholders such as Sales, Quality, etc.
- Processing of internal requests in technical matters
- Creating/preparing tickets for Product SMEs (Level 3)/R&D
- Achieving and contributing to the increase of solution rate L2
- Technical/Mechanical engineering education or similar relevant qualification
- Knowledge of customer communication
- Qualifications in customer service or customer-facing organizations
- Understanding of medical device business and handling of medical devices
- Innovative, open-minded understanding of relevant topics
- Interest in Lean and Agile methodologies
- Understanding of Service Desk processes
- Understanding of the expectations of external and internal partners
- Very good teamwork and communication skills
Proficiency in Italian and English technical language. Other European languages are considered a plus.
Estimated Salary:$65,000 - $85,000 per annum, depending on qualifications and experience.
Travel Requirements:Less than 25% travel required.
