IT Support Specialist
2 miesięcy temu
Cześć, jesteśmy Axabee
Tworzymy kompleksowe, wydajne rozwiązania e-commerce, efekty naszej pracy są widoczne tu i teraz. Rozwijamy się i poszukujemy kolejnych Pasjonatów technologii, którzy zasilą nasze szeregi. Pomóż nam realizować ambitne cele dołączając do naszego zespołu
Obecnie do naszego zespołu poszukujemy osoby na stanowisko IT Support Specialist
Do Twoich zadań należeć będą:
- Dbanie o profesjonalną i terminową obsługę zgłaszających
- Przyjmowanie i rejestrowanie zgłoszeń serwisowych
- Skuteczne rozwiązywanie problemów technicznych
- Koordynacja szybkich i właściwych odpowiedzi na zgłoszenia, w tym przekazywanie zapytań i monitorowanie dalszego procesu
Od Ciebie oczekujemy:
- Wysoko rozwiniętych umiejętności komunikacji i pracy zespołowej
- Umiejętności analitycznego myślenia, dążenia do trwałego i szybkiego rozwiązywania zgłoszeń, diagnozowania i naprawy przyczyn problemów
- Dobrej znajomości systemów i oprogramowania Microsoft (Windows, Office, Active Directory)
- Umiejętności tłumaczenia zagadnień technicznych w sposób przystępny dla użytkowników
- Znajomości języka angielskiego pozwalającej na swobodną komunikację
- Dyspozycyjności do pracy stacjonarnej i zmianowej w godzinach pomiędzy 8:00 a 18:00
- Mile widziane będzie doświadczenie w obsłudze klienta
Od siebie dajemy:
- Realny wpływ na używane technologie i rozwiązania, możliwość kreowania projektów w zgodzie z własnymi pomysłami. Docenimy Twój punkt widzenia
- Pracę nad aplikacjami o zasięgu globalnym, w dynamicznie zmieniającej się branży, m.in. travel
- Szkolenia i rozwój kompetencji (dzielimy się wiedzą wewnętrznie, jeździmy na konferencje i kursy)
- Dofinansowane wyjazdy na wakacje w atrakcyjnych cenach i miejscach
- Pracę w centrum Opola lub Wrocławia
Pracujemy z: JIRA, MS Teams, GitLab, Git, GitFlow.
Porozmawiajmy o Twoich oczekiwaniach i sprawdźmy, czy nadajemy na tych samych falach
Cały proces rekrutacji prowadzimy online. Szanując Twój czas stawiamy na szybką i efektywną komunikację.
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