Technical Support Specialist with German Language Skills
1 dzień temu
As a Technical Support Specialist at Hemmersbach, you will play a critical role in providing top-notch IT support to our global client base. This exciting opportunity requires excellent problem-solving skills, a strong understanding of technical concepts, and the ability to work effectively in a fast-paced environment.
Job DescriptionOur ideal candidate will be responsible for analyzing, troubleshooting, and resolving application and OS problems, as well as monitoring ticket timelines and collaborating with end-users via phone, email, and chat. You will also be working on 8-hour shifts from our office in Wrocław, Poland, with the possibility of taking weekend shifts.
Required Skills and Qualifications- A minimum of [€35,000 - €45,000 per annum] salary, depending on experience, plus additional benefits
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service
- B2 level English language proficiency, with strong written and spoken communication skills
- German language skills are highly desirable
- Previous experience in technical support or helpdesk environments is an asset
We offer a comprehensive compensation package, including:
- Buddy program to support your transition into the company
- Company events to foster teamwork and camaraderie
- Flat hierarchies to promote open communication and collaboration
- Food allowance to support your well-being
- International environment to broaden your horizons
- Job with purpose, making a real impact on our clients' success
- Modern and centrally located office space to inspire creativity
- Sport allowances to support your physical and mental health
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