Customer Service Representative With French
4 tygodni temu
Job Description:
Collaborate with Innovative 3Mers Around the World
At 3M, we're looking for a Customer Service Representative with French language skills to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.
The Impact You'll Make in this Role
As a Customer Service Representative with French, you'll have the opportunity to work with a diverse range of clients, including those in the French-speaking market. You'll be responsible for:
- Managing customer relationships and providing timely responses to their inquiries
- Handling customer transactions, including order management and status updates
- Reviewing purchase orders to ensure compliance with 3M's terms and conditions
- Preparing and reviewing reports and dashboards to track customer service performance
- Collaborating with internal teams to resolve customer issues and improve service quality
Your Skills and Expertise
To be successful in this role, you'll need:
- A bachelor's degree or higher from an accredited institution
- Equivalent professional experience (minimum 3 years)
- Strong skills in ERP and CRM systems (SAP and Salesforce desirable)
- Fluent French language skills (C1 level or higher)
Supporting Your Well-being
At 3M, we're committed to supporting your well-being and career development. We offer a range of benefits, including:
- Competitive pay and benefits
- Private medical care
- Life insurance
- Retirement scheme
- Opportunity to work globally as part of an international organization
- Work in a respectful, inclusive, and friendly environment with an open-door policy
Resources for You
For more information on what to expect during the interview process, please visit our Insights for Candidates page. If you have any further questions, please don't hesitate to reach out to Max, our AI Virtual Assistant, via our Career Page.
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