Customer Service Representative with German Language Skills

4 tygodni temu


Wrocław, Województwo dolnośląskie, Polska 3400 Kyndryl Global Services Delivery Centre Polska Sp. z o.o Pełny etat

About the Role

We are seeking a highly skilled Customer Service Representative with German language proficiency to join our team at 3400 Kyndryl Global Services Delivery Centre Polska Sp. z o.o. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional support and resolving their issues with ease and professionalism.

Your Key Responsibilities

  • Provide customer support via various channels, including chat, email, and phone
  • Resolve customer issues efficiently and effectively
  • Work collaboratively with back-office teams to handle escalations
  • Develop and maintain a deep understanding of our products and services
  • Continuously improve customer satisfaction and loyalty

What We Offer

As a Customer Service Representative at Kyndryl, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a global team of experts. You will also have access to a range of benefits, including flexible working arrangements, professional development opportunities, and a comprehensive rewards package.

Requirements

  • German language proficiency at B2 level or higher
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Flexibility and adaptability

What We Look for in Our Candidates

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a growth mindset, are keen to drive your own personal and professional development, and are open and borderless in your approach, we would love to hear from you.



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