Customer Service Representative with German C1 and English

4 tygodni temu


Wrocław, Województwo dolnośląskie, Polska Cross Border Talents Pełny etat
Join Our Team as a Customer Service Representative

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional support to clients in the healthcare industry.

Key Responsibilities:

  • Engage with health advisory tasks, contributing to the success of leading brands.
  • Serve as a key communicator, ensuring smooth interactions between customers and our clients.
  • Act as the first point of contact to provide consultation, assistance, and support to customers.
  • Build and nurture long-term relationships, establishing trust with clients.
  • Address customer inquiries and resolve issues, maintaining our clients reputation.
  • Learn how to provide strategic advice and deliver outstanding customer service.
  • Respond to various requests regarding pharmaceutical products via phone, email, and chat.

Qualifications:

  • Medical background: A Bachelor's or Master's degree in pharmacy, biotechnology, biology, chemistry, or a related field.
  • Advanced command of German (C1 and higher) and English (B2 and higher).
  • Strong organizational and time management skills.
  • Self-driven and skilled at multitasking, ready to take on challenges.
  • Passionate about healthcare and eager to enhance your expertise in a professional setting.

What We Offer:

  • Attractive salary
  • Relocation help for those moving from abroad
  • Private medical care
  • Training and development
  • An international work environment
  • Social activities and events
  • Employment contract with opportunities for personal and professional development


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