Customer Service Representative with German C1 and English
4 tygodni temu
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional support to clients in the healthcare industry.
Key Responsibilities:
- Engage with health advisory tasks, contributing to the success of leading brands.
- Serve as a key communicator, ensuring smooth interactions between customers and our clients.
- Act as the first point of contact to provide consultation, assistance, and support to customers.
- Build and nurture long-term relationships, establishing trust with clients.
- Address customer inquiries and resolve issues, maintaining our clients reputation.
- Learn how to provide strategic advice and deliver outstanding customer service.
- Respond to various requests regarding pharmaceutical products via phone, email, and chat.
Qualifications:
- Medical background: A Bachelor's or Master's degree in pharmacy, biotechnology, biology, chemistry, or a related field.
- Advanced command of German (C1 and higher) and English (B2 and higher).
- Strong organizational and time management skills.
- Self-driven and skilled at multitasking, ready to take on challenges.
- Passionate about healthcare and eager to enhance your expertise in a professional setting.
What We Offer:
- Attractive salary
- Relocation help for those moving from abroad
- Private medical care
- Training and development
- An international work environment
- Social activities and events
- Employment contract with opportunities for personal and professional development
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