Customer Service Representative with German Language Skills
4 tygodni temu
Aliaxis is a global leader in high-quality fluid management solutions for use in building, infrastructure, industrial, and agricultural applications across the globe. Our mission is to bring solutions to the world's water challenges and accelerate the transition to clean energy.
Job DescriptionWe are seeking a talented Customer Services Representative to join our EMEA Supply Chain team. The successful candidate will be responsible for handling customer inquiries, taking orders, providing updates, booking transportation, and issuing invoices. They will collaborate with internal and external stakeholders to address any risks or roadblocks that arise.
Key Responsibilities- Customer and stakeholder handling in English and German (90% via email)
- Order management and coordination
- Data maintenance
- Receivables management (invoices, credit notes, disputes)
- Documentation and complaint management
- Basic continuous improvement initiatives
- 1-2 years of experience in customer service, order management, or similar
- Fluent knowledge of English and communicative level of German – any additional European language will be a plus
- Experience in using ERP systems (preferably Microsoft AX or SAP) and Microsoft Office (Word, Excel, Visio) will be a plus
The Customer Services Representative will play a key role in serving our customers inside the Supply Chain organization. The role is hybrid, and the employee will be required to work at least 2 days per week in the office located in Wroclaw.
What We OfferWe offer a unique opportunity to join a Belgian global company with a very international and collaborative culture that is transforming dynamically and committed to its future growth, service excellence, and employee engagement. We are proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds.
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