Head of Global Shared Services

7 dni temu


Kraków, Lesser Poland Michael Page Pełny etat

About Michael Page

We are a leading recruitment agency with a strong reputation for delivering exceptional talent to our clients.

Job Description
  • Lead the Transition activities of the Europe shared service center.
  • Develop a comprehensive Project Plan outlining key milestones, transition events, timelines, and resource requirements.
  • Develop and Enhance Training Programs for Functions transitioning to the GSC Centre.
  • Collaborate with the Leadership Team to Develop and Evolve the Shared Services Strategy and Roadmap.
  • Define, Monitor, and Improve Shared Services Metrics and Performance per Function/Capability.
  • Nurture Key Stakeholder Relationships crucial for Shared Services Success.
  • Elevate the Shared Services Ways of Working to ensure a Balance of Shared Ownership between the Relevant DPE Team and Shared Services Team Members.
  • Support Teams using Shared Services to Refine their Processes for Greater Efficiency and Automation.
  • Work with the Director of Shared Services to Identify New Areas that Shared Services could Support and Build out the Relevant Business Case for Review/Approval.
  • Establish an Onboarding and Training Program for each of the Functions that Migrate to Shared Services Considering Regional Differences.
  • Identify and Implement Process and System Enhancements to Continuously Improve Operations.
  • Recognize and Communicate Potential Risks/Issues with Teams.
  • Liaise with HR/Payroll Consultants to Ensure Polish Compliance with Government Regulations.
  • Ensure Employee Onboarding is Completed according to Polish Regulations.
  • Review and Approve Additional Tasks and Ensure Adequate Resourcing is Available.


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