Customer Experience Expert
4 dni temu
We are seeking a Customer Experience Expert to join our team in Warsaw. As a key member of our Customer Advocacy team, you will be responsible for listening to customer voices and using those insights to improve products and services.
You will respond to complex customer complaints with empathy and professionalism, acting as a liaison between the customer and internal teams to ensure fair resolutions and continuous improvement.
- Handle customer complaints submitted directly, providing tailored and thoughtful written responses.
- Communicate with customers via email and phone as needed.
- Accurately categorize and document complaints.
- Collaborate with cross-functional teams (e.g., Compliance, Legal, Risk) to investigate and resolve recurring issues.
- Identify opportunities to enhance customer service tools and internal processes.
- Stay informed about evolving products, policies, and regulations within the financial services industry.
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Fundraising Experience Expert
2 dni temu
Warszawa, Mazovia, Polska GoFundMe Pełny etatFundraising Experience ExpertWe're looking for a highly experienced Fundraising Experience Expert to join our team in Warsaw. As a Fundraising Experience Expert, you will help drive continuous improvement for the GoFundMe experience by analyzing customer feedback and implementing solutions.You will work closely with the team to ensure seamless customer...
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Customer Experience Advocate
1 tydzień temu
Warszawa, Mazovia, Polska Saviynt Pełny etatCustomer Experience TransformationWe are looking for a skilled Customer Success Manager (IAM Practitioner) to join our team. In this role, you will be responsible for transforming customer experiences by providing expert advice and guidance on Identity and Access Management (IAM) solutions. You will work closely with customers to understand their business...
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Warsaw-Based Customer Experience Expert
6 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatKey ResponsibilitiesWe are seeking a highly skilled Warsaw-Based Customer Experience Expert to join our team. As a key member of our customer care department, you will be responsible for providing exceptional service to our clients via various communication channels.Your primary objective will be to ensure that customers receive timely and effective...
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Customer Experience Expert in Poland
6 dni temu
Warszawa, Mazovia, Polska Macmillan Education Pełny etatAbout the Position:As a Customer Experience Expert in Poland, you will play a crucial role in ensuring that CEE customers receive excellent service and support. You will manage customer orders from receipt to shipment, resolve discrepancies, and coordinate with the warehouse team.Key Responsibilities:Managing customer orders from order receipt to shipment of...
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Customer Experience Ambassador
2 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatXe Money Transfer is a company that values its employees and provides a supportive work environment. We are seeking a highly motivated and dedicated Customer Care Expert to join our team in Warsaw, Poland. As a Customer Care Expert, you will play a key role in delivering exceptional customer service by addressing their inquiries, resolving complaints, and...
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Customer Experience Associate
2 tygodni temu
Warszawa, Mazovia, Polska Armatis Pełny etatJob Overview:We are seeking a highly motivated and experienced CUSTOMER EXPERIENCE ASSOCIATE - ITALIAN to join our team at Armatis. The ideal candidate will possess excellent communication skills, a customer-oriented mindset, and the ability to work under pressure.The role involves providing comprehensive customer support in Italian, offering expert advice...
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Customer Experience Expert
2 tygodni temu
Warszawa, Mazovia, Polska Worldline Pełny etatWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of...
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Customer Experience Specialist
2 tygodni temu
Warszawa, Mazovia, Polska Worldline Pełny etatWorldline is a leading player in the global payments technology industry, and we're committed to helping our customers accelerate their growth. As a Customer Experience Expert, you will play a critical role in delivering exceptional support and ensuring our merchants have a seamless experience with our platform.Key ResponsibilitiesYour key responsibilities...
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Customer Experience Ambassador
5 dni temu
Warszawa, Mazovia, Polska Fiskars Group Pełny etatOur RoleWe are seeking a skilled Service Delivery Expert to join our team in Warsaw, Poland. This role is responsible for providing exceptional customer experiences and ensuring smooth logistics operations.The ideal candidate will possess strong analytical skills, be detail-oriented, and have excellent communication skills. Proficiency in Microsoft Office,...
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Customer Experience Research Manager
6 dni temu
Warszawa, Mazovia, Polska Equinix, Inc. Pełny etatAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Experience Research Program Manager to lead customer experience research initiatives at Equinix, Inc. This role will be responsible for designing, implementing, and managing research programs across multiple functional groups that provide actionable insights into customer behavior,...
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Customer Experience Coordinator Expert
3 dni temu
Warszawa, Mazovia, Polska Unilever Brazil Pełny etatJob DescriptionAt Unilever Brazil, we're looking for a highly skilled Customer Experience Coordinator to join our team. As a key member of our go-to-market supply chain functions, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Main ResponsibilitiesData Analysis: Implement VBA and PBI tools to gain insights...
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Customer Experience Research Lead
3 dni temu
Warszawa, Mazovia, Polska Equinix, Inc. Pełny etatCustomer Experience at EquinixAt Equinix, we are dedicated to delivering exceptional customer experiences. As a leading global provider of digital infrastructure, our goal is to connect businesses and individuals around the world through cutting-edge technology and innovative solutions.As a Customer Experience Research Lead, you will play a critical role in...
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Application Engineer
3 tygodni temu
Warszawa, Mazovia, Polska Abroad Experience Pełny etatOur client is an international technical company based in Amersfoort and is currently seeking a proficient Application Engineer who is fluent in Italian.We are in search of a Technical Expert on AV products and applications to perform Engineering, Sales and Troubleshooting tasks. Are you an Engineer with an Electronic (AV) background with commercial...
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Customer Service Expert
6 dni temu
Warszawa, Mazovia, Polska Nextbike Pełny etatWe are looking for an experienced Customer Service Expert to join our Nextbike Polska S.A. team as a Konsultant BOK.ResponsibilitiesHandle customer inquiries via chat and email, responding promptly and professionally.Collaborate with internal stakeholders to resolve complex customer issues.Continuously improve customer service processes to enhance overall...
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Customer Journey Mapping Expert
5 dni temu
Warszawa, Mazovia, Polska Equinix Pełny etatWe're seeking a talented Customer Journey Mapping Expert to join our team. As an expert in customer journey mapping, you'll be responsible for identifying key touchpoints and pain points in the customer experience, informing the design of research programs that drive actionable insights.The ideal candidate will have a strong background in research...
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Customer Service Expert
3 dni temu
Warszawa, Mazovia, Polska Wabtec Pełny etatCustomer Service ExpertWe are seeking a highly motivated Customer Service Expert to join our team in Warsaw, Poland. The successful candidate will be responsible for providing technical assistance, problem-solving expertise, and outstanding customer service to clients in Europe.Job Description:This role involves serving as the first point of contact for...
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Customer Experience Research Program Manager
5 dni temu
Warszawa, Mazovia, Polska Equinix Pełny etatAt Equinix, we're the world's digital infrastructure company, operating over 260 data centers across the globe. We empower digital leaders to harness our trusted platform and bring together foundational infrastructure at software speed.A career at Equinix means you'll collaborate on work that impacts the world and be surrounded by endless opportunities to...
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Customer Experience
3 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatSocial network you want to login/join with:Customer Experience & Complaints Specialist, WarsawClient: HelpriseLocation: Warsaw, PolandJob Category: OtherEU work permit required: YesJob Reference:bbd8d9606b92Job Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:Join Helprise – one of the fastest growing outsourcing and consultancy firms...
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Customer Experience Expert
14 godzin temu
Warszawa, Mazovia, Polska adidas Pełny etatKey ResponsibilitiesLead and develop a high-performing sales floor team to achieve sales targets and improve customer satisfaction.Coach and mentor team members to enhance their skills and knowledge.Ensure a seamless shopping experience by maintaining a well-organized stockroom and executing efficient merchandise delivery processing.
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Customer Service Expert
6 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatWe are seeking a highly skilled Customer Service Expert to join our team at TN Poland. In this role, you will be responsible for providing exceptional customer experiences and resolving customer inquiries in a timely and efficient manner.About the JobYou will work in an international and dynamic work environment, collaborating with cross-functional teams to...