Junior Banking Services Specialist with German Language Expertise
7 godzin temu
Job Title: Junior Banking Services Specialist with German Language Expertise
Job Description:
We are seeking a dynamic and customer-focused individual to join our Banking Services team as a Junior Banking Services Specialist with German Language Expertise. As a key member of our team, you will be responsible for providing top-quality support and solutions to our German-speaking customers.
Responsibilities:
- Communicate effectively with German-speaking customers to understand and address their banking needs.
- Assist with account opening, closing, inquiries, transactions, product information, and related inquiries.
- Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates.
- Educate customers about available banking services, products, and digital platforms.
- Maintain detailed and organized records of customer interactions and transactions.
- Follow established procedures and compliance guidelines to ensure security and confidentiality.
Qualifications and Requirements:
- Fluent German (both written and spoken)
- Communicative English
- Strong interpersonal and communication skills
- Customer-centric approach
- Ability to handle complex customer interactions and problem-solving
- Detail-oriented with a commitment to accuracy and compliance
- Attention to detail and ability to handle confidential information
- Problem-solving skills and a proactive attitude
- Experience in a BPO/corporate environment is an asset
Why Join Us?
At PLES DXC Technology Polska sp. z o.o., we offer a dynamic and supportive work environment that values knowledge, experience, and teamwork. As a Junior Banking Services Specialist with German Language Expertise, you will have the opportunity to work with a diverse team of professionals, learn from experienced colleagues, and develop your skills and expertise in a rapidly evolving industry.
What We Offer:
- Stable employment in an international company
- Flexibility in work arrangement (hybrid or fully remote work)
- Modern and conveniently located offices in Wrocław and Warsaw
- Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
- Life insurance package
- Multisport Card
- Opportunity to receive workplace equipment to organize your home office
- Advancement opportunities within the organization
- Unlimited access to DXC University with courses from external partners
- Access to GoFluent - platform for foreign languages learning
- DXC Partner courses and certifications
- Employee Referral Program
- Opportunity to join charity and ecology-related events organized by our CSR Team
- Dixi Cool activities
- Employee Recognition Program
- Employee Assistance Program
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