Junior Banking Services Specialist with German Language Expertise

4 tygodni temu

Wrocław, Województwo dolnośląskie, Polska PLES DXC TECHNOLOGY POLSKA sp. z o.o. Pełny etat

Job Title: Junior Banking Services Specialist with German Language Expertise

Job Description:

We are seeking a dynamic and customer-focused individual to join our Banking Services team as a Junior Banking Services Specialist with German Language Expertise. As a key member of our team, you will be responsible for providing top-quality support and solutions to our German-speaking customers.

Responsibilities:

  • Communicate effectively with German-speaking customers to understand and address their banking needs.
  • Assist with account opening, closing, inquiries, transactions, product information, and related inquiries.
  • Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates.
  • Educate customers about available banking services, products, and digital platforms.
  • Maintain detailed and organized records of customer interactions and transactions.
  • Follow established procedures and compliance guidelines to ensure security and confidentiality.

Qualifications and Requirements:

  • Fluent German (both written and spoken)
  • Communicative English
  • Strong interpersonal and communication skills
  • Customer-centric approach
  • Ability to handle complex customer interactions and problem-solving
  • Detail-oriented with a commitment to accuracy and compliance
  • Attention to detail and ability to handle confidential information
  • Problem-solving skills and a proactive attitude
  • Experience in a BPO/corporate environment is an asset

Why Join Us?

At PLES DXC Technology Polska sp. z o.o., we offer a dynamic and supportive work environment that values knowledge, experience, and teamwork. As a Junior Banking Services Specialist with German Language Expertise, you will have the opportunity to work with a diverse team of professionals, learn from experienced colleagues, and develop your skills and expertise in a rapidly evolving industry.

What We Offer:

  • Stable employment in an international company
  • Flexibility in work arrangement (hybrid or fully remote work)
  • Modern and conveniently located offices in Wrocław and Warsaw
  • Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
  • Life insurance package
  • Multisport Card
  • Opportunity to receive workplace equipment to organize your home office
  • Advancement opportunities within the organization
  • Unlimited access to DXC University with courses from external partners
  • Access to GoFluent - platform for foreign languages learning
  • DXC Partner courses and certifications
  • Employee Referral Program
  • Opportunity to join charity and ecology-related events organized by our CSR Team
  • Dixi Cool activities
  • Employee Recognition Program
  • Employee Assistance Program

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