Aktualne oferty pracy związane z Multilingual Customer Experience Agent - Opole, Opole Voivodeship - ENGINEERINGUK

  • Customer Service Agent with German

    1 tydzień temu

    Opole, Opole Voivodeship, Polska ENGINEERINGUK Pełny etat

    Becoming a Customer Service Agent you will be responsible for ensuring that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title: Customer Service Agent with GermanJob...

  • Customer Experience Expert

    1 dzień temu

    Opole, Opole Voivodeship, Polska Wazdan Company Pełny etat

    Do you want to be part of a dynamic team that's passionate about creating engaging gaming experiences?At Wazdan Company, we're seeking a talented Customer Experience Expert to join our ranks.About the RoleAs a key member of our team, you'll be responsible for supporting Platform users, ensuring compliance, and resolving technical issues.Someone with...

  • IT Support Agent with Dutch

    1 tydzień temu

    Opole, Opole Voivodeship, Polska Capgemini Pełny etat

    6 days ago Be among the first 25 applicantsChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading...

  • IT Support Agent with Brazilian Portuguese @

    3 tygodni temu

    Opole, Opole Voivodeship, Polska Capgemini Polska Sp. z o.o. Pełny etat

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Customer Service Advisor with German

    1 tydzień temu

    Opole, Opole Voivodeship, Polska Capgemini Pełny etat

    Customer Service Advisor with GermanWe work in a hybrid modelRecruitment process for this position and onboarding trainings are conducted online.At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided every day by the purpose of unleashing human...

  • Technical Customer Support

    2 dni temu

    Opole, Opole Voivodeship, Polska Wazdan Company Pełny etat

    Are you able to solve technical problems quickly and you value contact with people from all over the world? Perfect You are the one we are looking forTechnical Support Full-time On- site B2B Contract of Mandate Junior Mid Requirements you have extensive knowledge of Internet technologies and are proficient in learning and using software; you...

  • Technology Integration Professional

    2 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    Key Responsibilities: Liaising with hotel management teams, collaborating with support teams, communicating with Implementation team members, signing off on projects, maintaining personal development plans, and attending internal departmental and training calls.Requirements:Prior experience in Technology or related fields; Hotel experience using Property,...

  • Implementation Manager

    2 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    Job Description: As a Digital Operations Specialist, you will liaise with hotel management teams, collaborate with support teams, and communicate with Implementation team members.Your Responsibilities:Liaise with hotel management teams on activities, schedules, and trainingsCollaborate with support teams to resolve system issues and rectify support...

  • Advanced Quality Engineer

    1 dzień temu

    Opole, Opole Voivodeship, Polska Adient Pełny etat

    JOB DESCRIPTIONPosition: Advanced Quality EngineerWhat can you expect?Adient (NYSE: ADNT) is a global leader in automotive seating. With 70,000+ employees in 30 countries, Adient operates more than 200 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual foam, trim...

  • Business Transformation Expert

    2 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    Company Overview: At Capgemini Engineering, we are a global team of engineers, scientists, and architects dedicated to helping innovative companies unleash their potential. Our digital and software technology experts provide unique R&D and engineering services across all industries.">Your Tasks:Liaise with hotel management teams on activities, schedules, and...

  • Full Stack Software Developer with Focus on Python

    11 godzin temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    Engineering ExcellenceCapgemini Engineering is seeking a talented Full Stack Software Developer with Focus on Python to join our team of experts in digital and software technology.We are committed to delivering high-quality solutions and exceptional customer service. As a key member of our team, you will contribute to the development of innovative projects...

  • Support Engineer with German

    2 dni temu

    Opole, Opole Voivodeship, Polska Stefanini, Inc Pełny etat

    As a Support Engineer, your primary goal is to connect our customers with our technical solutions. Your mission involves collaborating with diverse teams to identify and resolve customer issues, delivering outstanding technical support. By prioritizing customer satisfaction and taking a proactive approach to problem-solving, you will play a key role in...

  • AI and Machine Learning Specialist

    5 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    Job DescriptionCAPGEMINI ENGINEERING seeks a skilled Python Engineer to join its team. The successful candidate will work as part of the Feature Team on a project focused on revenue growth management in the marketing and sales area.The role involves developing and implementing features, collaborating with cross-functional teams, and ensuring high-quality...

  • Support Engineer with English

    1 tydzień temu

    Opole, Opole Voivodeship, Polska Stefanini Pełny etat

    Job DescriptionAs a Support Engineer, your primary goal is to connect our customers with our technical solutions. Your mission involves collaborating with diverse teams to identify and resolve customer issues, delivering outstanding technical support. By prioritizing customer satisfaction and taking a proactive approach to problem-solving, you will play a...

  • Support Engineer with German

    6 dni temu

    Opole, Opole Voivodeship, Polska Stefanini EMEA Pełny etat

    Job DescriptionAs a Support Engineer, your primary goal is to connect our customers with our technical solutions. Your mission involves collaborating with diverse teams to identify and resolve customer issues, delivering outstanding technical support. By prioritizing customer satisfaction and taking a proactive approach to problem-solving, you will play a...

  • Senior Backend Engineer for Large-Scale Systems

    11 godzin temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    Deliver InnovationCapgemini Engineering is a leading provider of engineering services, seeking a skilled Senior Backend Engineer for Large-Scale Systems to join our team of experts.We are committed to delivering high-quality solutions and exceptional customer service. As a senior engineer, you will lead the development of complex software systems and drive...

  • Business Data Architect

    2 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    About the RoleAs a seasoned Data Engineer, you will be responsible for designing, implementing, and maintaining large-scale data systems that drive business growth and innovation. Your expertise in stream-processing systems, such as Apache Spark and/or Kafka Streaming, Storm, etc., will enable us to optimize our data pipeline architecture and improve data...

  • Expert in AD Software Development

    2 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    Overview of Job RoleThe role involves developing Autonomous Driving Features compliant with functional safety principles and Autosar standards. The ideal candidate should have extensive knowledge of software development, particularly in the automotive sector, and experience in Matlab/Simulink/State Flow and Model-Based Design. They should also be familiar...

  • Data Engineer Specialist

    2 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    About the RoleAt Capgemini Engineering, we are seeking a skilled Data Engineer to join our growing team of analytics experts. This role will involve expanding and optimizing our data pipeline architecture, ensuring optimal data delivery for cross-functional teams.Design and implement scalable data pipelines using big data technologies like Hadoop and...

  • Senior Software Development Engineer

    2 dni temu

    Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

    About UsCapgemini Engineering is a leading partner for innovation and transformation in industries such as aerospace, energy, financial services, healthcare, manufacturing, public sector, retail, and more. With over 360,000 team members globally in more than 50 countries, we deliver business and IT consulting, as well as technology and engineering services....

Multilingual Customer Experience Agent

1 tydzień temu

Opole, Opole Voivodeship, Polska ENGINEERINGUK Pełny etat

This is an exciting opportunity to join our Contact Center as a Multilingual Customer Experience Agent. As a key member of our team, you will be responsible for responding to all contacts from both internal & external customers made via multiple channels.

Key Responsibilities:

  • To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion.
  • To accurately capture data and enter it on to the relevant systems.
  • More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area.

About the Role:

As a Multilingual Customer Experience Agent, you will be expected to handle a high volume of customer inquiries and resolve issues efficiently and effectively. This involves working within the requirements of data protection legislation to achieve customer and client KPI targets.

Requirements:

  • Fluency in German language - C1
  • Previous experience in customer service field
  • Excellent interpersonal and organisational skills
  • Knowledge of MS Office package
  • Ability to demonstrate empathy and ownership of customer problems, inspiring customer confidence.

What We Can Offer:

  • Performance bonus
  • Employee Assistance Program for employees and their families (psychological support)
  • An extra day off for voluntary activities close to your heart
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  • Opportunity to become one of the Internal Trainers
  • Career path framework
  • A multinational environment with strong ties to UK business culture
  • LuxMed medical healthcare and Generali group insurance
  • Multisport Plus / Classic or MultiKafeteria benefit systems
  • A positive atmosphere with excellent work-life balance (a 30-minute lunch break included in the 8-hour working day)

We're an equal opportunity employer, committed to creating an inclusive environment for all employees.