Service Administration Specialist with English
4 tygodni temu
Job Title: Service Administration Specialist with English
Job Description:
We are seeking a highly skilled Service Administration Specialist with English language expertise to join our team. As a Service Administration Specialist, you will be responsible for administering service contracts, handling customer email inquiries related to contract maintenance and renewal, and maintaining customer information and device database in CRM.
Key Responsibilities:
- Administer service contracts and ensure timely renewal and maintenance.
- Handle customer email inquiries related to contract maintenance and renewal.
- Maintain customer information and device database in CRM.
- Cooperate with business partners in supported countries.
- Ensure high-quality and professional day-to-day service activities within agreed KPIs.
Requirements:
- Very good knowledge of English (B2 or C1 level).
- Previous experience in a similar role.
- Well-developed MS Office skills.
- Quick perception and excellent attention to detail.
- Knowledge of SAP or other CRM would be an asset.
- Knowledge of other European languages would be an asset.
Our Offer:
- Contract of employment.
- Annual bonus.
- Festive benefits paid in April and December.
- Flexible working hours.
- Hybrid work model (3 days a week from home).
- Medical care with basic dental package.
- Possibility to extend medical care to family members and/or Damian Medical Center.
- Life insurance with possible extension for family members.
- Medicover Sport card.
- Language courses.
- Paid employee referral program.
- Wellbeing activities.
- Space for your initiatives, charity & CSR actions, and improvement ideas.
- Supporting your development through a vast training offer.
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
- A diverse and inclusive workplace.
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